Customer Ratings & Reviews

This was a great buy I already have a gaming PC and don't game on this but there is a new Razer blade with a GTX 1650 and I'll advise everyone to buy that but I still have my MX150 and for what I do play on this it's serviceable and work well. But just buy the GTX 1650 model. And when I first bought this the speaker starting beeping day in and day out even when it was off.

Great gaming laptop or office user laptop to work from home. The fans is a little loud on chill mode. Got it up and running in 10 minutes. After removing all the bloatware, it's a super fast laptop.

I got this to protect my son’s laptop. It stopped working in the 2nd year and took it in to Geek Squad. They tried repairing it. Then when it was damaged, we got back money towards buying a replacement.

They did a perfect job on my I IPhone. My lens was cracked and I took it there.

My laptop's screen got accidentally cracked, and thanks to the Geek Squad protection plan I purchased, I got my laptop fixed at no cost at all. The Geek Squad was fast, efficient, and as promised, delivered a fully fixed laptop.

Reliable, consistent; the laptops I've gotten have had several failures but they made the experience pleasant and worthwhile

Easily got my money back for laptop that stopped working a while back.

I am delighted with each interaction with the geek squad. I have been using this service for over seven years, and it is worth the money.

Wish this would also cover partial refunds or returns within the 4 years

You all are reporting bugs and OS issues. Here is why its not worth $1100: 1. Theres cheaper laptops with higher wattage GPU’s (better performance) 2.the thermal is “ok” even for a laptop. 3. The value is not good, you can get 32gb ram 1 TB storage for an exact same specs laptop (g6 kf model) for $1000 for 20% better performance.

Geek Squad is amazing, no matter the question they are always there with the answers

Very disappointed that best buy clearly shows an image of the laptop having a fingerprint reader but it clearly does not have one. This was a major reason for me buying this one over another one that I had looked at. Otherwise the laptop works fine. Trackpad is somewhat cheap feeling. Overall satisfied with the laptop less 1 star for the trackpad and another for the product being mis-represented by best buy. Product should be taken down from the site until the images provide an accurate representation of the product you are buying.

This is one of the greatest laptops I've ever seen! It's got a great look to it, and the fluidity of the device itself is beyond most others I've used. Definitely a high-quality device indeed!

Exactly what I was looking for, laptop came looking as good as new. Perfect for my business tasks. I would recommend this product.

It's All Good, Took My Laptop To The Repair. And Waited 2 Weeks, And They Did Perfect, Good Job Of Them!

Overall solid device, wish the backlight was a bit brighter but other than that no real complaints. Super high quality, great screen resolution and supper fast. The 8gb RAM in this thing is great.

Friendly and quick service. Associate handled my package with care

I love my touch screen laptop. It’s also a flip top. The salesman who helped me was very thorough. He showed me all the characteristics of the laptop. I buy all my electronics including TV’s at Best buy.

geek squad helped setup laptop and showef me how to setup folders

My wife bought me this computer and I have to say... It is blazing fast. I absolutely love it.