Customer Ratings & Reviews

Love this protection. It gives me peace of mind when using my device on the go

Glad we bought it. Had issue with Labtop recognizing USB plug. Carried to best but. She got to it immediately and was ready to go on under 10 min. Very satisfied. My daughter uses this in college so being able to go to any best but for service is great.

This purchase is a bit high, but one of the few that gives you back full value if there is a problem. Only real negative is that if you have an issue, Best Buy will not immediately give you value or replacement. They will want to send it in to their repair center so you are without your device for at least two weeks, sometimes much longer, before you get the value back.

Great service. Professional support. Easy to understand.

This is great services they are knowlegable and can isntall apps.

Safe option if you are a clumsy person like me. I just got my computer and thankfully no accidents have happened. Though I know if something does I'll have this warranty to relay on just in case.

So happy I invested in it, you can even further you're warranties later on which brings peace of mind

The best one year protraction I felt way safer being clumsily either my laptop

Definitely need to have this to my product and would like to buy in the future

Bought for 7 year old grandson so why i hope we never need to use warrenty,halpy we have ut

The geek squad always has done a great job for me. Hopefully they are well compensated for their exceptional service.

the agent was so nice when my mac m2 started acting up. quick and easy, glad i got the service

Peace of mind but hopefully don’t have to use it. We’ll see.

They were very kind when i had to send in my laptop when the screen stopped working, but they deemed my laptop irreparable which was strange since it was 2 months old ( i didnt open it til christmas and only used it to submit forms for school, which i havent started yet so its hardly used) and was told it would be processed as a junk out and i would get a trade in. I asked if that meant i would be getting a new laptop to replace that one, They said yes. I get to the store and they return me store credit for the device, not even the full quantity but quite close. But that is not enough to even purchase the exact same device or one i deem of equal quality as I had purchased my device on cyber monday to save some money and now i ultimately have to spend more anyway.

Excellent service from geek squad team from Oakland

This geek squad protection will work great for me it’ll be great for my children because they’re always moving the computer around to go to various places in the house so it is nice to have a protection plan that I know when something happens I can get the laptop replace

Best customer service I have had! I had issues with a laptop I purchased and with my warranty plan purchased they were able to get me a new laptop without any struggles! They listened and helped!

How do you purchase peace of mind; Geek Squad Accidental Protection. I have purchased several computers from Best Buy and unless it is something cheap and disposable I always get the added protection. I've had to use it a couple of times in the past and it has really paid off when I did.

The 1 year Geek protection for the computer is good in case something happen within that time. I recommend to get to the protection for your computer.

They are wonderful people and was very helpful when I needed them.