Customer Ratings & Reviews

This service is way more affordable than many others. I have not had to use them yet but I’m confident it will be a good experience. I like how there’s an app where all the info I need is maintained. It beats saving receipts.

I’ve only had to use this once, because a key was missing off a chrome book. They took it and shipped it off and replaced the whole keyboard and shipped it back to the store. I just had to go a few days without the Chrome book.

Connect to my device it's part of my business information my web

Greek squad is awesome. Definitely would recommend if you have electronic purchases

My laptop and I are on the go constantly! With that, I unfortunately break it from time to time with all the wear and tear. Geek Squad has been there every time to fix or replace the item.

Extra protection is also a good thing, looking forward to using it.

As I always do when I make a purchase I purchased Geek Squad service on my new computer. The Geeks have never let me down. At my Best Buy my Geek has been Vu. The young man is great, great and more great. A beautiful personality and has a wealth of knowledge to share. Thank you Vu.

Hard to say how well this is hopefully I never need it and all goes well. Warranties are always a guessing game and normally I never buy them but with my item it was expensive enough and likelihood of my butter fingers dropping it I took a chance.

So far after 3 weeks there has been no need for Geek Squad service.

Thank goodness there is extra insurance offered when I bought my laptop. I had a situation that it fell in the floor and cracked the lid and hinge. Because I had insurance geek squad repaired it for free and the process was simple. Customer service was very helpful and I received updates to my email in status. Thank you best buy

The best warranty plan in existence. That's why I always shop at Best Buy. Insuring your product for three years is highly recommended.

having this protection is bar none we would not buy any product from Best buy without buying any protections I love it my wife loves it my teenager loves it we love protection so I'm so grateful Best buy offers it thanks Best buy

You can always use more protection dependable and a smart purchase.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

Don't think about it...just get it. You may not need it. Hope you don't, But if you do... Plus, Best Buy will give you your original purchase price as credit towards something else if you change your mind a couple months down the road. Amazing! Highly recommend.

Considering that this protection covers damages and such, knowing that my laptop came new in box with a faulty keyboard and they instantly replaced it that day was very nice. Definitely worth the money for the service

I havent had to use it on this laptop yet. But, i have used the warrant for a cracked screen on another laptop i purshased in September. It had a cracked screen i was very satisfied with the results.

Like having my computer protected for decent price.

Good service for a good price . All ways good to have protection for your assets.

While I have not had to use the geek squad on this purchase I have used them quite a bit in the past and their services are great. The only thing I would change is the appointments as they don't always keep to the schedule.