Customer Ratings & Reviews

I have never been disappointed with Geek squad's protection insurance!

I always get the accidental warranty when it comes to something that is over 500 dollars. Best Buy has replaced many things I have spilled on and various tablets I have broken over the years.

Bought this to complement a open-box Surface Laptop. Have not had to use this yet, but in the past Best Buy support has swapped out prior laptops after multiple attempts to repair at their original value. So I expect the service to match my prior experience.

Bought this to complement a open-box Surface Laptop. Have not had to use this yet, but in the past Best Buy support has swapped out prior laptops after multiple attempts to repair at their original value. So I expect the service to match my prior experience.

I haven't had chance to use thankfully but I do have a kiddo so I'll probably need it later on. The person who helped me check out was super informative about it.

Haven't had to use geek squad yet but great customer service

I have been exceedingly happy with Geek Squad ever since I discovered them in 2018. Their support has been invaluable in allowing me to run my small business economically with great tech support.

A must have with laptops as with kids at home, there is chance of spilling liquids or dropping the laptop, and accidental damage is covered by Geek Squad.

I am so happy to have the geek squad protection. I cant even tell you how many times I have used this. It is beyond worth it to have this you never know what tech issues you may run into that you will be assistance with.

I always go to Geek Squad whenever I have issues with anything. They are so friendly! Super knowledgeable employees and they walk you through the whole process!

Really honestly good for the price. the peace of mind alone is worth knowing that my computer will get fixed if it has any issues.

no doubt was an excellent product , they offer me the right guarantee

To be honest, I don’t know what exactly I paid for, but I think it might help me. I don’t understand what these guys are supposed to do for me and for my laptop.

I purchased this laptop but had to return it a month later because it would not turn on. However, Best Buy replaced it for me.

The girl who sold me the laptop was very nice id definitely go back to Best Buy again

It’s good to have , I always purchase insurance anytime I buy electronics from any place. But Best Buy geek squad is good until it’s not, meaning when you run into a issue that’s not covered

I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.

Very good service! Had to have my screen replaced twice and got it back in less than a week both times. Very friendly and understanding!

Geek squad very knowledgeable and downloaded my cyber security for me

Quick to get an appointment. When I arrive the staff is always helpful a know what they are doing. They alway solve my problems. Excellent service.