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Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 12,030 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty product to buy for all of your products in your home from Best buy from the washing machine to the refrigerator to the computer to the microwave I'm very satisfied with the services that I received with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best to Go When purchasing all your Devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to hv my computer looked at and they were prompt getting it back to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to buy! You never know when you’ll need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to go for all electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer i bought is great. I had issues with it after accidently dropping it. They resolved my issue here in Duluth Minnesota USA and i have an awesome and amazing product as if nothing ever happened!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont realy know yet have not used it yet and hope i never have to but good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful to have. They normally are very helpful with regards to changes that need to be made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to bring my daughter's laptop in to get checked out because it kept shutting off on her. The guys at my store checked it out found out that it needed to be sent out to have the battery fixed. It was still under warranty and it saved me quite a bit of money.. well worth the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service if you get mainland support reps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like I received great customer service, attention and knowledge from the representative that assisted me. Don't call during off hours or you might get routed to a call center in the Phillipines. The state-side technicians are worth their weight in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C can’t go wrong with the geek squad insurance it pays off having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always do helpful and quick to respond or assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had issue when product had issue… they either replace or fix no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jackson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has shown to be a great service to include with the purchase of my new laptop. I feel more secure about the purchase with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection and Peace ofind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our grandsons computer that we bought fir him to use with virtual school. Wanted to make sure that he had a backup in case there was something that went wrong with his machine. Added peace of mind for us, him and the machine too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but I love having the service just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it provides a variety of protection at a pretty decent value: especially IF I don't have to pay a deductible should anything happen. I don't think it covers loss/theft. and it doesn't cover animal urine ( interesting note in the T&C) I don't have pets but might be important for someone w dogs/cats/nervous hamsters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we have this protection just in case!! I always love to have a backup plan and this is so helpful it gives me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Means Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. We suggest purchasing coverage for your electronics, so you have peace of mind if anything happens to your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a laptop for my granddaughter that's 7 years old purchased the protection warranty Laptop screen cracked Geek squad replaced it with a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alex. Thank you for sharing this with us! We're glad to hear you had a great experience in getting the laptop repaired! Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    Great purchase on any bestbuy item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys, always a breeze when needing something repaired or serviced. Thank you so much geeks!

    I would recommend this to a friend