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Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 12,030 reviews
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble setting up my new printer - software and printer. Maria Lourdes at the Geek Squad was very patient and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased as I had a small battery issue and they corrected it quickly. I always purchase warranty as I like knowing I’m covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek squad service with my electronics and I'm so glad I do. My laptop's battery clasp broke and they replaced it. The agents were wonderful. They helped set up the replacement. All this was done within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your technology with the help of the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty, although no damage has happend! Very good to have.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Previously bought item broke before 4 years, great to have a new plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefullu dont ever need to use but serves purpose if need go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using geek squad for years. I got the warranty on my last laptop as well as my most current! They will have your back and try their absolute best to solve the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bundle with a discounted price. Its nice to have a reliable policy that will help repair or troubleshoot because tech is pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need to use this when your protection this time but I have used them before and my two year product protections good insurance to have you never know when you’re gonna need it…

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Get the warranty....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty just in case I need it and it looks like I need to have my microphone checked out so I'll be heading over this weekend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome services alway they are always there when you need the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service covers a multiple of devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service plan is worth every penny, if your store has a good geek squad staff. They need to have reps who speak clear English with no dialect since this is technical discussions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will make a great difference and help me feel more secure should any mishaps occur with the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for AccidentProne people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the extra cost. Just having the peace of mind to know if you spill something on your electronics or drop it or something and it will be replaced worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, does what we got it for, and my daughter loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is so affordable. I have not had to use it , so that’s a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan helps with accidental breaks and damage to your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a service that I am glad best Buy offers. When one of my Sony TV's went on the blink, an agent looked at it and determined that it needed to be replaced. The protection covered it totally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a must have. Never had any issues when needing something fixed.

    I would recommend this to a friend