Customer Ratings & Reviews

Excellent BestBuy warranty, had to exchange the vacuum a few months after purchase due to vacuum wouldn’t power on. Took original back to the store and they swapped it with no questions asked!

It has worked very welll I buy a lot of items from Best Buy and anytime I have a service problem they offered a replacement on the spot

Purchased this plan as part of a new cordless vacuum purchase. I've had these plans in the past and I've ended needing them so I've been fortunate. They're awesome when you have something go wrong with the product. I'm very happy with this product.

Works when needed, we have this on most of our purchases

Haven't had to use this plan yet, but Best Buy's protection plans are the best. I always purchase them. They are easy to use, I don't have to register my products. If my covered item breaks, I just take it back to the store, they use my phone number to look up my account, and the product is replaced. Love it.

This three-year protection will help your vacuum if your breaks down or wears out from using it so please get the 3-year protection from Geek Squad it's worth it

Love the no hassle all my appliances I make sure I purchase this ! I feel like I overspend on the 5 year warranty verses 3 year . If something is wrong with your steam mop the return your money with a bestbuy gift card and you lose the 5 year warranty you would need to repurchase it again . Too bad I didn’t know that before I spent money on the 5year plan.

Best Buy has the best return policy. Wife did not like the vacuum cleaner, and made it easy.

Love the protection plans offered by bestbuy. So easy to use.

The geek squads warranties are the best. I got a Dyson vacuum 3 years ago and I took it back to get it fix and they give me a new vacuum. They always have available appointments and are very fast.

The warranty was affordable and easy to use if needed

I love it cleans my floors really well I would recommend it for friends and family

No doubt one of the best protection plans you can get. Worry free, hassle free. If they cannot fix it or replace the parts to get it fixed, they try everything to make things right.

I love geek squad. I get it in everything I purchase. All appliances and electronics are protected from accidents and if they stop working. I just returned a carpet cleaner and got a brand new one

purchased geek squad protection for dyson vacuum-- the drive train motor broke and Best Buy replaced with a new model with no issues. Only complaint: once you get the replacement the new product is no longer covered and you need to purchase another plan (the cost went up and was for less duration)

If you’re going to be buying anything these days it’s best to get to r warranties on them! It has saved us many of times because by the end I’d the warranty whatever we get it’s basically so beat it’s performance isn’t there anymore. So they exchange it!

Got this because for what I spent on my vacuum I wanted some protection in case of any accidents. And I leaned whenever I didn’t get the insurance, that’s when I always needed it.

Works great on hardwood/laminate, carpet and tile floors. I wouldnt use it on rugs, its sucks up A LOT of the fibers. There might be a separste attachment sold separately for that. Love the laser light too, so helpful.

I love this vacuum I use every day for my work and still work great I Really recommend it

My iRobot wasn't used much, but now I can't connect it. I need to get it fixed, but I think it will be expensive.