Customer Ratings & Reviews

I love the Best Buy extended warranty when things go sideways! Easy to swap get a new one and keep It moving !

If I purchase anything of significant value and know it will be used by others and not just me, I make sure that I buy the extended service plans, I have exercised them many times with positive results and would recommend them to others as well!

Excellent coverage! My sister recommended it. Haven’t used it but looks really easy to set up claim/service. Never had an issue with my previous claims. Confident about this product.

I purchased this unit for use at work and knowing the abuse it is going to endure…having this additional protection is good peace of mind!

I had this warranty for a black and decker hand vacuum that was 2 years old and stopped working due to faulty lithium battery. I went in to exchange for a new one but it wasn’t in stock anymore so they gave me a full refund! The customer service staff were super friendly and fast!

Great suction for such a small device. I only wish that the device were a little more ergonomic (the location of the on button lends to accidentally pressing while operating the device). This device was perfect for vacuuming my stairs and couches.

Better be protected This product is just worth It!

I have a Dyson ball but we removed carpet and installed tile. This picks up hair better than the ball on the tile. Light weight, easy to grab, vacuum, and put away.

So grateful I bought this! My Tineco Floor One S3 (had for almost 2 years) broke & thanks to geek squad I got a full refund/store credit! Will never buy another item without protection

The 5 year product replacement on a vacuum cleaner paid off for me. When the cord head broke accidentally, I just took the vac to my Best Buy store, and they gave me a new one. No boxing it up and mailing or shipping it to the manufacturer, and no claim forms to fill out. Sweet!

Great product. Customer service was informative and quick.

If you are buying a >500 or more Best Buy product, you should buy the geek squad insurance in order to enjoy it with the secureness of having a back-up in the case something goes wrong.

This has been the best vacuum we have purchased. It is very light but powerful!!!

Best decision I made was add insurance to my vacuum

Always great working with bestbuy! Never have had any issues!

[Employee of bestbuy] Love it since it doesn't get stuck in places and it knows exactly where to clean. Lidar will get confused if you have a floor mirror

Friendly, fast, knowledgeable. Everytime I’ve been in here the agents have been super helpful.

They take in and exchange product with no problem ,

If you buy a product which you are in sure about I would definitely get the protection we bought a rumba vacuum cleaner and I’m glad I bought the warranty because our dog hair is taking a toll on a cleaner that was recommended for pets I’m not sure it’s going to last for the 400$ we spent on it

Dealing with the extended warranty was better then trying to use the equipment the