Customer Ratings & Reviews

I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

The Geek squad has always been able to help me quickly to resolve any issues I've had with any product (from computers to vacuum cleaners, etc.) covered by their service. I am satisfied with their services and do recommend coverage for items purchased.

Excellent service as always and has me recommended it to everyone

They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek squad ✌️

Great customer service at geek squad counter. Would recommend

Love the Geek Squad. I was in a panic when my computer got hacked. I immediately brought it in to the Geek Squad they went to work and made sure I was protected.

So, if your product breaks it needs replacement (even 45 days after) you need to buy a new plan. The whole process with the plan is amazing. They swapped out the product no questions asked.

Purchased for my daughter in law. She loved the extra protection.

With the product being so top of the line I’d need a good reliable protection!

I always get the warranty for any investment purchase I make. It’s not that much when you think about it, and saves you a ton of money if your purchase stops working had you not purchased the warranty.

Always a great deal for a Dyson vacuum with a 3 year Accidental squad protection.

This protection plan replaced the plan for my previous plan covering a Shark vacuum that became nonfunctional. The plan allowed me to simply return the broken vacuum for a new one. The only cost I paid was the difference in price and the cost of the new protection plan.

When i return my electronic to get fix they respond quickly as it say. They look for every detail of the problem which for me it's important.

I’ve been using my back in for about three weeks. I’m super great on hardwood and carpet always bought the other models. This is probably the best one ever.

geek squad protection is way better than wasting your money and allowing it to break. invest in your products everyone. this is needed. you can switch it out for a new one in store at customer service. if not, they can order it if its not in stock at your best buy.

Best Buy honored our previous extended warranty with a single question or concern. We bought anothet item and did not hesitate to purchase the extended warranty

Great suction, but I would like the battery last longer

Worth every penny. Don’t get left with a busted new(ish) item. This put my mind at ease knowing that if something happens than I’ll be covered

Did an insurance claim on my vacuum since it broke part of a piece and no longer worked. It was the easiest claim I’ve ever done. Since the vacuum was out of stock, they gave me a gift card of the value to purchase a new one!!