Customer Ratings & Reviews

i love the qeek squad they have akways been good to me

I always buy Geek Squad purchase protection. They always help me whenever I have problems with my items. Customer service is always helpful and resolve my issues. We keep buying protection. It's always piece of mind.

Hands down, Best thing I have ever bought at Best Buy. I have purchased many very expensive robot vacuums and because of the protection purchase I was able to bring in my broken vacuum and walkout the same day with a brand new vacuum.

I definitely suggest purchasing Geek Squad protection on any device you would not want to replace out of pocket. I had an issue with my steam mop and these guys quickly swapped it out with a new in box item. No issues and worth the $70 extra dollars.

It made my return and exchange so much easier to do in the store. This product does what no other product does. It makes you feel safe and assured of its purchase and its parameters. I would truly be lost without this.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

Love that I don't have to worry about my products. The protection plan gives me piece of mind. Scheduling a repair is hassle free as well. You log onto your Best Buy account, schedule the repair, and drop it off.

I Love The 5 year protection plan because you never know when your vacuum may break or just stop turning on it’s always great to have a protection plan and Best Buy honors there plan

We got coverage for our new vaccume cleaner and rest assured

I got this as a gift for my mom and she says she loves how easy it is to vacuum and it is not super heavy like other hand vacuums and the battery last a long time.

My wife loves the green light technology, and the suction power is amazing, its also less noisy than my previous model (V10), i would definitely recommend this wireless vacuum

Hopefully I don't need to use this. But they have been great at the store whenever I have had problems with any items

The protection plan they offer is great. Always buy it for my products.

[Employee of bestbuy] Awesome for vacuums and other small appliances. When my vacuum stoped working they replaced it in store.

Protection plans are always a safe bet when you're getting anything electronic, whether its a vacuum, washer/dryer, computer, etc. Worth the extra few bucks to know its covered for a couple years.

I have a husky with VERY long fur and was nervous about buying an expensive vacuum and her fur breaking it. Haven’t broken anything yet but love knowing I have this as a fall back.

Very Reliable, Quick, Honest, and Excellent Service. I've inquired about Signing Up for Service In Staples When Purchasing A Laptop, not only did Staples want to Charge me a arm and a leg, they didn't offer as much as Geek Squad does!!!

You can’t always trust the manufacturer’s warranty. It’s usually a long process of waiting, sending product in, waiting for delivery, etc.. You might as well pay for the extra warranty and let Best Buy handle it!

Always been a fan of the Shark vacuum. I have had one since 2015

We love this vacuum! Great for pet hair, lots of power.