Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3683 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,683 reviews
  • Rated 5 out of 5 stars

    Exceptional Warranty Policy That's Worth Evrypenny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's warranty policy is absolutely worth every penny. Their commitment to customer satisfaction is unmatched, as they provide a hassle-free replacement service if your product cannot be fixed. With prompt and efficient support, Geek Squad ensures a seamless experience for their customers. Their comprehensive coverage for a wide range of products makes them the go-to choice for reliable warranty protection. I highly recommend Geek Squad for their exceptional warranty policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, great product, good price and good sales and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase!!, good customer service, the person who help me was very helpul

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great and useful to get protection on your items just in case they break or mess up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an intelligent commode if you want to save time and effort in housework, easy maintenance and very useful for people who have pets since it has a very powerful machine that allows you to keep the entire home clean. Super easy to use, light you can use it in every corner of your house or car it does not require a lot of space in your home and it is an essential tool to keep your home clean in less time and so you have time to use it in other activities, it has separate tools that you can very easily attach to your device and be able to use it to clean any area of ​​the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind? Yup. Ahhhhhhh....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase Geek Squad coverage for myself and loved ones. Why? Because I, the purchaser of both the product and coverage, get peace of mind for very little outlay. I had to use my coverage a few times and each of those times I received a new vacuum, cell phones, keyboard and all-in-one remote control because each of those items had failed. Of course I immediately bought a warranty on the new items and once again I had (and gave) peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing your thoughts and story with us! We are thrilled that you love the Geek Squad Protection. Personally, I also buy every time for the same reason - peace of mind. Please let us know if need any help or have any further questions!

  • Rated 5 out of 5 stars

    every product i have has it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add it! protext your devices!! its so worth it on all purchases! nothing is made to last anymore so i always get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the product is great and easy to use. I haven’t had to use the protection plan yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself a favor and get it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible!I had low expectations due to previous models and other brands but this far exceeded my expectations! I never get over the self clean! The suction is great, and it is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek square always helps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have helped every single time I was in beed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan. I haven't needed to use it yet. Thank goodness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my robot vacuum back for service 9 months after purchasing and they instantly gave us store credit for purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G re at

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have!!! I would recommend for sure. Definitely buy if you are getting anything with big amount purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and were able to help me get a replacement for a product we didn’t want to lose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this stick vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this Dyson stick. I could never imagaine going bafk to a traditional vacuum. Great attachments and it can get very powerful. I went to this one from the V11 but I cant really see the difference versus the attachments. The price is a lot more and i csnt justify it. Maybe if i had hard wood floors then it would be. However, I really do wnjoy it and im sure you will as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this incase you're products not working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my shark upright vacuum it has great suction on my carpet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What stood out most was the exceptional customer service. They were attentive to my concerns and answered all my questions patiently. It’s refreshing to receive such personalized attention. Overall, my experience with Geek Squad exceeded my expectations. They truly go above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my stuff.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on all of my items. If they cannot fix it they replace it for the same value I paid originally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iRobot Vacs! Own 3 & given 2 as presents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own 3 of these iRobot Roomba vaccuums. We have 2 different models (this model has been 2 gifts). We love the self-emptying feature and that it can map out different rooms. We have it in our Home Assistant so with a verbal command it can go to that room and vacuum. It can also be scheduled as well. With Geek Squad protection it is an amazing quick exchange if something does go wrong.

    I would recommend this to a friend