Customer Ratings & Reviews

The best protection plan ever would highly recommend buying I’ll be buying again

Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.

Great service and they had a great way to manage a way to help me or provide me with more than enough solutions to make me feel happy and relieved about my situation.

Haven’t had to use as yet, but glad to have this availability. Haven’t used very much as yet but, starting classes so expect to have questions & hopefully few, to no issues.

When you have an upscale laptop, accidental damage becomes a concern. This protection policy eases that concern. The ease of getting repair work at the local Best Buy is also a huge factor. I've had very good experiences with it and scheduling appointments online is very convenient.

Peace of mind but hopefully don’t have to use it. We’ll see.

I love the geek squad service protection, it is well worth the cost. I have had several items that had to be repaired or replaced and it worked out. The service I have received has been done in a timely manner and to my satisfaction.

Good service, prompt, fair price, process was painless. Staff seemed eager to help.

One of the reasons we buy at Best Buy is because of Geek Squad protection. Understanding what it covers based on what you buy is very important. Laptops can be very expensive and accidents do happen, why not protect such a high value purchase. Just like buying a car or home, some type of insurance is important.

I may not always use them but it is great to know that they are there. I asked them a few questions in the store before I purchased my computer and so far everything they told me has been very instrumental in me being able to use my computer without any problems. If I do run into any issue, I can be confident that they will be there to assist me and end my concerns.

Never really used it for anything so, it’s probably good

Great protection coverage especially for college students

Love this protection. It gives me peace of mind when using my device on the go

The quality of this laptop is great. I was skeptical at first when purchasing but after using it, I must admit that it is above my expectations!! Affordable and reliable!!

I have always trusted Geek Squad Accidental Protection Plans. While the hope is that I don't need them, I am glad that they are there for when I do.

The best one year protraction I felt way safer being clumsily either my laptop

I bought this laptop insurance due to my little sister having to use a computer most of the time for school. I think the Geek Squad insurance might be a little to expensive for a year. The problem is that most of the time, during the first year nothing will happen until after the first year of having a laptop. I also think Geek Squad takes a little bit to much time when making an appointment.

I love Best Buy Geek Squad! Other stores when you pay for their protection you have no idea what you are getting but with Best Buy Geek Squad you not only get protection for your device but you have access to a team of dedicated folks that care about your issue and want to help you with any questions you have with your device! Definitely a repeat customer and will continue to be!

Definitely need to have this to my product and would like to buy in the future

Bought a laptop for a kid, school purposes. Laptop stopped working for an unknown reason and this protection plan allowed me to walk into the store and do a product switch with very little questions. I buy it for all electronics now.