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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1125 Showing 22,481-22,500 of 30,879 reviews
  • Rated 5 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek squad customer service. Great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the industry best if you are buying an expensive TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS PURCHASE THIS..... i highly recommend the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tv and we appreciate that Bestbuy has a protection plan that we love and can afford

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never have to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never have to use this! Cheap for the tv we bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used it twice. Excellent service. Im glad I purchased it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tv die after one year twice. the first time they fixed it. the second time they gave me a new tv but forced me to pay for a whole new protection plan even though I had 3 years left on my old warranty. all because they gave me a new tv instead of just repairing the old one. Then the first geek came to drop off my new replacement tv, said he could not see the model number right in front of his eyes. Took off with my new tv over his shoulder. had to wait another 45 minutes for another delivery attempt and had to put up with a completely rude lady on the phone when I called in to tell her what happened. She kept trying to blame me!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    always buy the service contract on big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the service contract on big purchases as it saves you time and agrivation in thelong run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is awesome. It covers/protects your product for whatever time you choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always courteous and helpful even over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been super helping me get everything set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my keys got protecting it therefore I cannot give it a review the one I have before with fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great service. It usually works to your advantage. “Always get the extended warranty”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can call anytime and get the problem resolved . Good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. I don’t know what else to put I just want the Best Buy points. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, Easy to use, worth money. Excellent...!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is excellent. I enjoy the protecion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so great to have this plan. As I've mentioned in the past, this is a must have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never own a product without buying a Geek Squad. I have used them many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my protection for my computer with my kids being on all the time well needed

    I would recommend this to a friend