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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1200 Showing 23,981-24,000 of 30,874 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. It is quick and easy when It comes to replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately haven't had to used geek squad for our tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. TV is huge. Its shows good and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have that extra protection and guarantee incase anything should happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Down to earth geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very friendly polite and patient crew. Very professional and would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I can say about Best Buy when it comes to Best Buy. They take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was good to us. Our tv broke. Thank god we got the geek squad protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t cover if they are lost or stolen but i guess it’s still pretty good if they stop working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service was very satisfied with repair that was done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience learning the difference in the new smart televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was awesome! Took care of my computer within minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal for my 4K TV the representative said it would be cheaper because it was used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for anything I buy from bestbuy I will only come here just for the geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know if anything happens to my tv I have coverage to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support was really good glad I bought it !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always need the warranty. I’m glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have with your purchase... it protects you Incase anything may happend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have on the electronics you purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement of 65" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of my warranty covered 65" Samsung TV, no issues except none in stocks. Had to wait 5 days!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got peace of mind knowing if anything happens with my tv, best buy will help me out.

    I would recommend this to a friend