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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30873 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1230 Showing 24,581-24,600 of 30,873 reviews
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is worth it when buying something expensive..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in case anything happens to my tv. have not had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not easy to write a review on something that hope that you will never use...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have just in case, although best buy products are always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchases the geek squad on all of my items. It's a great piece of mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Horrible Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT DENY THIS REVIEW. Previous post isn't there. Until i am compensated and my total tech is restored I will keep buying small items for review- my review is gone, I'm following guidelines- A nightmare, I trusted best buy, we buy high ticketed items, we pay for protection, only to find we are not protected at all and our money is now their money. I purchased a 65 inch, I bought total tech- the Samsung tv went out just over a year, the real horror began, I was treated so badly by numerous representatives, waited two months and for two months I fought, Wasted time, I had to pay additional money, and they sold the tv I PURCHASED TO SOMEONE ELSE, they were not going to honor total tech, I have been told I am not an Elite customer so I had to pay extra. -This is going for a civil suit- please do not buy Total tech- Theres more but I'm here to say please do not give your money for protection, you wont recieve it-

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are great if any problems arise they have done good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the protection plan several times and it is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service,very polite on the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I bought the protection program, highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I wont need it on this purchase but its nice to know its there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my tv love love this protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's chrome book and I'm glad I did because she needs service asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there for you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always prepared for whatever you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have this product knowing you are covered too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I HOPE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I never have to use this protection package. But just in case ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchased - feel comfortable with purchase. Salesman explained it detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and decided to get the 2 year standard geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were interested in my questions. Very timely on arrival

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet, but glad to have it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad subscription, they help tremendously

    I would recommend this to a friend