Customer Ratings & Reviews

Have had a few issues with computers in the past but they are always helpful even if they cannot resolve the issue.

Until I receive the protection plan in writing, I cannot review it. My purchase depended on receiving a written copy. If past experience is any indicator, the plan will be great. Your Geek Squad, unlike your sales and billing departments, always exceeds my expectations.

We had a 3-year protection plan on the range which we had to replace. I am quite happy we purchased a 3-year standard Greek Squad Protection plan.

Love it can’t wait to see it all in my new home. :)

I was able to purchase after leaving the store. A great no pressure way to handle this, given about two months to decide and i wanted the extra reassurance with my appliances. Money well spent and geek squad is the best with service.

This refrigerator is absolutely great!! I had to replace my older LG version and this one is such an upgrade. The ice cubes inside the door of the ice maker are just like the ice tray cubes. The one at the bottom is as well but bigger. I love this one! Nice upgrade LG!

Great durable refrigerator Only cons is that u need to keep it clean easily magnet for finger prints.

not terribly easy to access service, don't know whether it is a function of pandemic & not as many people working but takes a long time to reach someone

I highly recommend the Greek squad service it works great highly recommend

Like any other insurance, it is worth it when you have to use it. It is a waste of money when you don't. One thing it, I haven't had any issues with BB "Geaksquad" warranty. I have used it a few I Times and I would get it if it isn't the same price as a replacement.

Like any other insurance, it is worth it when you have to use it. It is a waste of money when you don't. One thing it, I haven't had any issues with BB "Geaksquad" warranty. I have used it a few I Times and I would get it if it isn't the same price as a replacement.

I AM ENJOYING THE DOOR IN DOOR FUNCTION. THE DOUBLE ICE MAKER IS ALSO VERY HANDY WHEN EXTRA ICE IS NEEDED. PLENTY OF STORAGE SPACE INSIDE AND I LOVE THE SLIDE OUT DRAWER IN THE BOTTOM OF THE REFRIGERATOR. WE LOOKED AT MANY MAKES AND MODELS OF REFRIGERATORS AND THIS ONE DEFINITELY HAS THE MOST BANG FOR THE BUCK! NO REGRETS PURCHASING THIS REFRIGERATOR.

I purchased the 5 year warranty, cause you never know. I figured it’s a major appliance, that I do not attend to purchase again at least for a good couple of years.

So glad we received protection from the geek squad. I am already utilizing to support proper water line installation.

Great service. Had some problems but they fixed them right away.

Great to have this program for purchases. Could be a bit cheaper

The agent was extremely helpful and curious came in carrying the set up two floors and set it up programmed all the chanel's and even set up the remote then spent the time showing me how to use it

The agents installed my refrigerator and and microwave, and hauled away the old appliances without any cost to me. Total tech (geek squad) membership is the way to go.

The refrigerator was very spacious and the young lady that helped me chose the correct one was very knowledgeable

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.