Customer Ratings & Reviews

Glad I bought the Geek Squad extended protection. The Refrigerator only has a one year warranty, so I wanted the added coverage and local repair service.

We have put out of our mind the need to worry about repairing our fridge for the next 5 years. In the past, we needed the purchased warranty and had excellent response and service.

If you want peace of mind this product is the one. I don't have to worry about broken or failures parts.

Geek Squad to the rescue! Warranties shouldn’t be a necessity, but in todays ever changing product line, they are a must!

Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!

Excellent company good service fast resolution, recommended

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

Haven't had to use the geek squad for my new fridge but happy to know I have a five yr protection plan.

Got the protection just to be on the safe side. Very nice to speak with when delivered

this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

Geek squad is very well staffed and has people that actually know what they are talking about.

A lot of people negate extended warranty but it paid off for us on our last refrig. Also gives peace of mind. Their repair people are good too as long as they don’t sub contract it out

They were excellent in taking care of all the a mistake, that a new sale rep made in the store. Even gave a discount on my purchase. I was very impressed with the customer care.

Glad l bought the Geek extra warranty. Peace of mind when l need it.

Purchased this extended warranty for peace of mind.

Geek squad service is the best. I called I received an immediate response they solved my problems very quickly. Also any additional cost to get the geek squad service when purchasing is well worth it.

Replaced fridge when warehouse sent wrong fridge by mistake and offered me a gift card for the inconvenience.

Considering what you get out of the Geek Squad coverage, it is quite a good value when buying for high valued, complicated equipment.

Best Buy is the best store I like to buy items in this place the customer service are excellent