Customer Ratings & Reviews

Great plan, great price! The refrigerator and 5year geek squad plan cost far less than we had expected to pay for a refrigerator alone.

Great service and plan. Got it for an appliance purchase.

havent need to use there service for my fridge got the protection just as a back up incase we needed i do have there protection on other items and there repairs and services are outstanding

I just purchased my refrigerator and haven't needed to use the warranty yet, but I know it is very handy when appliances get old and break down, fixing becomes very expensive to pay for parts and labor. I think it is a good choice to have it.

well worth it but have not needed to use it yet professionals

Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty. Also the price varies depending on the price of the item.

Would highly recommend purchasing protection. Geeks are always available and if a problem exists they will let you know and recommend the best option, whether to return or fix item.

The agent brought the fridge and installed. Unfortunately, there was a small dent in the fridge.

Have not used it as of now and hope not to have to use it

When i read what was offered in the Geek Squad service I was happy to spend the money for peace of mind!

Affordable plan. My freezer is new so I can't give a review on the ease of use as of yet.

Absolutely won't buy something without being backed by the Geeks.

My TV was installed with a greatest of care and everything was explained to me in detail. My freezer was delivered and installed with the same amount of care and concern.

Greek squad is definitely worth it. They have always been there whenever needed

Excellent service as always from Best Buy Geek Squad.

Purchased a Whirlpool Refrigerator after a year of having the product, I began having difficulties. Having the Geek Squad Protection Plan, I was ultimately able to replace the product.

I would highly recommend getting the protection it has saved me a few times.

Definitely purchased after my Kitchenaid died when only 5 years-old.

I love best buy for their geek squad option, havent had to use it yet, but its nice to know its available!

Knock on wood haven’t needed to use geek squad yet. But it has been a peace of mind to know that we can get any problems fixed on site for at least the first the three years.