Customer Ratings & Reviews

Haven't yet had to use the protection plan, but having it provides peace of mind.

They came on in took only minutes to hook up with no problems.

I haven't had to use this yet but am so happy i bought this.

Appliances do not last like they once did. I routinely buy these warranties now and have used them multiple times.

The geek squad is dependable and trustworthy. I’ve never had an issue.

Excellent service. When I call for service, they respond immediately

Geek squad noticed a few dings on the refrigerator as soon as they unpacked it. They were able to call geek squad/best buy and get us a partial refund.

This is a very good fridge it’s roomy I can fit all my items in it perfectly

Best Buy brought the wrong fridge, then 3 fridges that didn't work until we finally got a different (working fridge). Therefore, you must have a warranty!

Excellent offer to protect your investments. Great value and great customer experience

Bought geek extended warranty because of problems other people have had with refrigerators. Price was on sale so I spent the extra on coverage.

5 years? What can I say. Great price for the warranty

It works perfectly. Thanks Best Buy for be trusted and tested

Good deal on 3 year Geek protection plan. You never know when you might need a repairman and 3 years for no cost to you with this plan

I haven’t used it yet. Good to have it when needed

The agent was outstanding. Helped us with a long dreadful issue while updating our kitchen appliances. It was great to have assistance with no additional isdues6!

Installed fast and professionally also get to stay with a peace of mind having geek squad

samsung fridge very skeptical of product if i have problems i know best but will fix it

I used the warranty to replace my fridge . I had no issues with the claim

the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer