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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 4,643 reviews
  • Rated 5 out of 5 stars

    better than Sears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we have added this to our purchase. We have purchased Sears agreements in the past and they are so much more expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind in times like these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to purchase one of these at times like this.Never know when this bad boy is gonna give out.And i cant fix this thing on the weekend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, it's a warranty. Haven't needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliances were installed in a very clean and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this guarantee. Makes you feel more secure. With this little amount of money. Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I’m hoping it will be worth it if I have to. Hopefully I don’t have to and then quipment is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. If anything goes wrong they will attempt to repair if it can not be repaired they will replace the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my new refrigerator because the price was so great and I can call them if I have any issues which i hope not to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came in with the new refrigerator and connected the new hose with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best and we purchase there coverage on everything we purchase at Best Buy. When you need them, they will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New frog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and so far so good. A little smaller than our last one which is good bc more space for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for our peace of mind. No worries now that we purchased the extended warranty. Best of all it’s the stores brand!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad Protection - DO IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found so much value at purchasing this protection - I have used it a few times and Best Buy is great at replacing the items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys installed my refrigerator professionally and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection is needed for a nice appliance of this quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'VE USED GEEK SQUAD MANY TIMES IN THE PAST. I HAVE NEVER ENCOUNTERED ANY PROBLEMS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad us decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent I guess, haven't needed to use it yet. :) !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable value for three year warranty, good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eliminated cable television and reconfigured sound and video systems, including convenient streaming from dedicated computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad yet to be used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad protection so that's a good sign. In the past when I have used this service, it ran smoothly.

    I would recommend this to a friend