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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,643 reviews
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have a five year warranty protection agreement on a new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the warranty for peace of mind. I haven't had to use it yet, and hope not to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet needed but very easy to add. We are confident they will work fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My warranty was deleted some how during the exchange process. But, after a few hours, Best Buy rectified the issue. They serviced my fridge and it’s like new. No issues, thereafter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bring your stuff to the shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you are considering the size of the product when buying. If the size of your item doesn’t fit to a certain category, you will have to bring the item to the shop to get checked out. Example, deep freezer. Yes, bring that thing to the shop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I have made since the purchase of my new home. Best Buy's 5-Year Standard Geek Squad Protection will have me feeling at ease in the years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont short yourself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so this is a great thing to have no matter what. It give you the extra protection you need. Best buys geeks are top of the line! They knowledge about the products are sensible to no one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope it'd be great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just bought so not sure how good it would be. liked longer period of 5 years as other competitors are 3 or 4 years for the longest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided this was a pretty good deal. It covers any product in our home. Even if it wasn’t bought at BestBuy. It has saved us hundreds of dollars aleardy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad protection is the best warranty and a must for any purchase. They replace faulty products or replace it no questions ask. Better than manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% in service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one to the last day, you can count on BestBuy deliver the best service possible and at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very helpful and willing to answer any question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the extended warranties with any major purchase. The Geek Squad was a savior when we purchased our Sansung refrigerator several years ago due to ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we all appliances these days it seems "efficiency" trumps "longevity". So having a little extra peace of mind for larger purchases is worth it. The benefits provided in Best Buy's protection plan are best in class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort for a small cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort of knowing that our refrigerator will be fixed if a problem arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but they seem nice when i went to pick it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought protection for my Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I bought my refrigerator I noticed that most owners in the reviews complained that their frig failed soon after the one year warranty was over. Have not quite reached one year yet, and have not yet needed the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the geek squad protection with the way things are made today, hard getting parts, labor, and the cost associated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for what I hope it would cover if I would ever need to get it fixed

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quick Geek Squad response!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to replace my refrigerator and geek squad took care of this quickly and easily. Highly recommend them!

    I would recommend this to a friend