Customer Ratings & Reviews

Our first warranty with our first refrigerator was great in getting our money back for the fridge, being we had it less then 7 months when it started acting up. The warranty we lost when we bought a new fridge, being we "gave back" the fridge. Which I wasn't happy about, due to the fact we wouldn't have to "give back" the fridge if it could have been fixed. So kinda like throwing that money away in my book. Like I said, not happy.

They helped us pick it out and super fast got in my car!

I purchased the Geek squad protection plan cause three years ago I had brought a Lg refrigerator and it was a piece of crap and my Geek squad protection plan had save me thousands of dollars. So that's why I had purchased the Geek squad protection plan again

I would highly recommend get the extra protection for your higher price items.I had to use it on a friidge and it worked out great.

Hopefully we don't get to use this insurance, but it does offer the peace of mind you have someone to call if things go bad.. Thanks

I just recently purchased an entire kitchen suite. When I first purchased my appliances I did not purchase the protection plan. I just recently went back to the store and purchased the plan for the fridge only. I feel like I can sleep better knowing that my purchase is protected. Happy that I made this choice.

Their always there when you need them ,great customer service .would definitely recommend them when making any purchases.

Very happy with new refrigerator and Best Buy’s customer service and percs for doing business with them

I don’t usually buy protection plans but after going through 2 refrigerators I felt compelled. The price was right and the peace of mind was priceless. We have not had to use it which is great but it is there if we need it.

Geek Squad is great service, if you are buying appliances abd or extended warranty. Sales person Garett was very helpful, and went with whole process of ordering with great patience and no pressure at all. I will highly recommend. Money Worth spent

The guys were very careful in the installation process as they had little room to maneuver in removing the old unit and installing the new unit. Took their time to ensure that no damage would occur during the removal and installation of the new unit.

Bought my refrigerator open box and add the warranty. After 2 years I had a problem with the water filter, I call, 1 or 2 days after the show up after 1hour done. They replace the part with 0zero cust and my refrigerator is up and running like a charm:)

So convenient and glad I have it. It will be worth having this if anything goes wrong.

The install of my Samsung refrigerator and haul away of my old one was fast and efficient

Looks worth the purchase for high ticket items. Our last fridge compressor stopped working, so we are getting coverage this time on the new fridge, just in case. Hope to never need it.

The delivery was fast and as expected. Will always use the squad for delivery and installation.

After several unsuccessful trips from an "expert" refrigerator repair service with no fix and $$$ food ruined $$$, I ended up buying a new GE from Best Buy and did not hesitate to buy the 5-Year Geek Squad Protection Plan!!! In addition to great coverage for the refrigerator, it gives up to $200 for ruined food. No stress. Amen!!!

The agents werr prompt, courteous, professional, efficient and on time.

I would recommend extend warranty to anyone buying anything over one hundred dollars because boom you get it replaced just like that and then you just purchase another warranty for the new product. You just never know when something will break

Always recommend the warranty! Yes, most products come with their own but for those you generally have to work back and forth with the manufacturer, this is a pain. With the Geek Squad you can go directly into the store!