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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 4,643 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all electronics getting more complicated and expensive it is nice to have peace of mind that any issues will be handled competently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Service and 100% professional.. A pleasure to deal with... easy from problem to total satisfaction. The Pinecrest Best Buy is the Best store in Miami...A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price foe bumper to bumper warranty for three years. Let's hope I don't have to test them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent custumer services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it came as advertice thank you all for your sevice and great attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter is very easy to use ,only with simple instructions was placed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You better buy a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST- HAVE as Best Buy 1st delivered us the wrong fridge and then brought us 3 different fridges that did not work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this protection plan useful Incase something happens after 15 days return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the plan. But better safe than sorry. I did read reviews from people and they recommended as refrigerator had problems down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little premature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like a good warranty. We bought it because so many refrigerators with built in icemakers/dispensers have problems down the road and Best Buy warranties only cost about half compared to bloated competitors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I never have to use this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing that one of my most used household appliances is covered by insurance. I hope that I never have to use this in the future.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Arturo. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good on installation of Refrigerator and install ice maker

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    coming out a 4th time for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    within 1 year of purchase, my GE freezer is constantly running extremely loud. Today the squad came out for a 3rd time, but still they don't have the correct parts ordered from "GE", and now scheduled for a 4th appointment. UNREAL!!!! Oh yes, and the window is always 7am-7pm -

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Choose this option always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option is a must! You always want to make sure you get some sort of warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent install our ref when they delivered since the we don't have any problem at all, the refrigerator was shiny and it easy to clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50-50 toss up service geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a 50-50 tossup when dealing with geek squad. Sometimes they are attentive and go above and beyond the call of duty while other times you’re sitting there for hours with no solution dealing with someone who really doesn’t know what they’re doing. It’s a 50-50.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's world of uncertainty BestBuy warranty gives you a peace of mind. Being local they are very responsive and feels more trustworthy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always know how to serve the customer. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Extended 5year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new French Door Samsung refrigerator, and decided that the 5 years extension was a fair price. I'm happy with the purchase and the peace of mind that goes with it. The salesperson was great, and very honest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Coverage Continues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always feel better knowing that when the manufacturer's one year warranty expires, the protection continues. Haven't had to use for this item...yet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeks

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best for overall protection , quality service and performance

    I would recommend this to a friend