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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,643 reviews
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the plan on any appliance or computer you purchase. You never know when something may go wrong. I always buy the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any trouble with the refrigerator.Not used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. I have not had to use this particular one thus far but I have used the service plan for other items and was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is great at honoring warranties. Will always get them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta item and staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team... Always available.. Their knowledge is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a product this expensive, you need some protection. But, haven't had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one I've got for my relative! Great choise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much as I haven't had to use Geek Squad to help with anything so 5 stars for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys for install…Haven’t found the need to call them out again & hope I will not in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Randy Clark, Treasurer Clark County Optimist Boys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been a longtime Best Buy/Geek Squad customer, I see the value of their coverage. We decided to have our new refrigerator covered for 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to set up the refrigerator. Then it was not keeping cold so came back and took it out and replaced with another one. Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items came just as i thought and we love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were Profesional and fast. And help correct issues thats arised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    applied this to my refrigerator purchase with the hopes that I never have to use it. as anything you buy something can always go wrong with a large ticket item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans just make the most sense when you are spending a good price to begin with. There's no better feeling than knowing your investment is protected for an additional amount of time- in this case, 5 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would recommend this to all friends, family and co-workers. Geek squad always do great work they have great knowledge and know what they doing. Great job Best buy!!!!!!!!!!!!!!!! we

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service has helped me a lot because after several Freezers with failures they were going to check it for me And help me with the exchanges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for large appliances only!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year service plan always a good idea on major appliances. I already it twice in one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right freezer for the space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as advertised. Got a very good deal on it. The Best Buy staff was very helpful in this transaction. I wanted to make sure that our purchase was covered past of standard manufactures warranty.

    I would recommend this to a friend