Customer Ratings & Reviews

Haven't yet had to use the protection plan, but having it provides peace of mind.

They came on in took only minutes to hook up with no problems.

I haven't had to use this yet but am so happy i bought this.

Appliances do not last like they once did. I routinely buy these warranties now and have used them multiple times.

The geek squad is dependable and trustworthy. I’ve never had an issue.

Geek squad noticed a few dings on the refrigerator as soon as they unpacked it. They were able to call geek squad/best buy and get us a partial refund.

Excellent service. When I call for service, they respond immediately

Best Buy brought the wrong fridge, then 3 fridges that didn't work until we finally got a different (working fridge). Therefore, you must have a warranty!

This is a very good fridge it’s roomy I can fit all my items in it perfectly

Excellent offer to protect your investments. Great value and great customer experience

Bought geek extended warranty because of problems other people have had with refrigerators. Price was on sale so I spent the extra on coverage.

5 years? What can I say. Great price for the warranty

Good deal on 3 year Geek protection plan. You never know when you might need a repairman and 3 years for no cost to you with this plan

It works perfectly. Thanks Best Buy for be trusted and tested

I haven’t used it yet. Good to have it when needed

The agent was outstanding. Helped us with a long dreadful issue while updating our kitchen appliances. It was great to have assistance with no additional isdues6!

Installed fast and professionally also get to stay with a peace of mind having geek squad

samsung fridge very skeptical of product if i have problems i know best but will fix it

I used the warranty to replace my fridge . I had no issues with the claim

the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer