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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,643 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were available 24/7 and very friendly. With every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they answer all my questions and if anything is wrong with my items they fix it or replace with no problems and they are so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to have this added protection. You never know when you need it. Just pay for the plan and then everything else is free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use yet so I can’t review fully. If I need to use the service, I’ll update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge is perfect and fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does its job. I love how spacious it is and fits well with my other appliances, no issues have occurred and I'm happy with my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about their service. Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranties coverage purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that warraty purchase is worth investing. If something goes wrong there will be some repairs covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometime mom can't work the Ice maker, maybe i will help get someone out to help her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good risk transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly have had some prior urchases fail but Geeksquad is easy to arrange repair and replacement more than once. Worth the money on an expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended warranty. Haven’t used it but trust it will be there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope I never have to use it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase the extended geek squad protection plan for my fridge. I honestly hope I never have to use it, but it gives me peace of mind to know I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't make a purchase of an expensive appliance without the 5 yr plan! Divide the cost of the plan by 60 months. Its a no brainer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the extra security. Affordable price in my opinion. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told we should purchase an extended warranty on all our appliances by friends because many fridges will start having issues within a year or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the money to get a warranty for your big appliances. You always get great service if there’s a problem with your purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I purchased this extra protection, the ice maker broke and I was able to get it fixed. The coronavirus added a hick up, but Ingot it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My last experiences was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this guaranty because geek squad is excellent in all aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks on Deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable able to provide insight into the issues your facing with your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this, it saves so much in a long run, and offers peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with geek squad when I have had issues with the refrigerator they come out and fix it within a timely manner. I recommend this.

    I would recommend this to a friend