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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,681 reviews
  • Rated 5 out of 5 stars

    Good job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This you only need when you need it but I'm a fan of Geek Squad so well worth the $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust worthy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always great reliable professional and fast services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad is always there where you need them the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality will recommend.the service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought something as small a desk fan and still put a warranty on it it's worth every penny and why not protect your stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a replacement cause the other model didn’t fit so they helped get me a replacement dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranties on major appliances and vacuums. BB has the best service and deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need protection for appliances purchased. Glad there is Geek Squad service available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed extra protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get 5 year protection due to past problems with Samsung ice makers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I recommend this product to everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad tries to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nice on the phone And polite they try to be helpful for the most part but I did talk to one guy who got kind of huffy But for the most part most of the geek squad was polite considering you’re calling with the complaint that has nothing to do with him and they’re trying to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let's see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good luck with the protection plans that I've purchased from Best Buy… I am not seeing any reason that should change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly repair guy came out and fixed my dishwasher issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this yet but I am glad to have it in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value and great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new 75 inch TV, fixed two computers that were running slow and installed virus protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased protection for tv’s and appliances for years. It has paid for itself more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took this protection plan as a comfort of knowing that if anything goes wrong we will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had to use this two times with products fro Best Buy. It's affordable and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use it yet. Had to use the Best Buy points. At least I know we are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this with almost every purchase I get. Worth the money when something breaks.

    I would recommend this to a friend