Customer Ratings & Reviews

Dont but an appliance without it. Its far cheaper than paying someone to fix it.

Certain products these days just need a warranty - refrigerators and microwaves, modems and routers especially come to mind. Best Buy - Geek Squad has the best service, best people I've ever had the pleasure of working with. Their quality and care is top-notch.

Anything you buy you should get warranty. Now they have totaltech which is great. I’ve bought over 50 items and always get the warranty. Used twice so far once on fridge and once on washer machine. Saved me a few bucks.

warranty's are always good to have even though you already get one with the Manufacturer. with this one best buy takes care of it for you if you have problems

The team was very nice and pleasant. They knew exactly what they were doing, and explained every step along the way.

We purchased an LG stove which was a tremendous piece of garbage. LG was 100% unwilling to make any concessions or try to make any repairs. The geek squad was incredibly helpful in getting the issue resolved. Best buy took responsibility where LG would not.

It is so nice to have such backing as I am a senior and can afford the time or money to get somthing fixed at curent prices. I know I can depend on the Geek Squad to be there for my and my appliances that are necessay to keep me comfortable as I am aging

Has alot of room in it. I love how it lets you know if yhe door is left open. My veggies stay fresher, Just everything about it is awesome!

Protection Plan is one of the best in the business. Was easily able to replace a cooktop that arrived damaged. Also an ice maker in my fridge broke down and they came and fixed it right away. No hassle, and no run around.

I have always relied on the extended warranty for a large purchase from Best Buy

After the great experience with Geek Squad installation, we decided to purchase the 5-year protection plan. The Geek Squad has the expertise to provide first-class warranty service for the Bosch dishwasher we purchased and had installed by Best Buy

Beat buy by far has THE BEST protection plans for their products. It saved me from having to buy a new TV and I was even able to get a more up to date model if the one I originally purchased wasn’t available. I highly recommend the Geek Squad protection on more expensive products!!!

The protection plan was still on my old stove. I was able to use the purchase amount of old stove to help pay for my new stove.

Geek squad are my goto guys. My Samsung watch broke and they replaced it and made the process much easier. Being Thankful we have tech like you. Again thank you employees for your deduction and hard work.

What can I say? We have had no problems with this appliance and therefore, no need for repair. It is difficult to rate something that we have yet to use, and hope to never have to use it. But it makes you feel better knowing that it is there, when and if you need it.

They were very helpful installing our new TV and setting up our new computer. But when we called for help with a computer question, we were told their computer went down and would call us back. No one called back.

We havent had to use this yet as the product is only one month old and we have not had any issues. I will review in the future if the geek squad is needed.

its good . very reasonable price it was a good buy good price. delivery was good . i always suggest buying the best buy service plan there geeksquad staff is the best .

They responded very quickly. And were proactively monitoring the status of my damaged item.

This is a must have item because you may have a breakdown in recently purchased in a kitchen appliance in the first five years due to the length of life I have seen some of the newer ones, better to be safe than sorry.