Customer Ratings & Reviews

If anyone buys anything from Best Buy, add the protection plan. No hassle, down to the point good on their word service. No one comes close to this plan or package. A must have for any large appliance or electronic.

I bought a microwave that broke after 18 months and had to submit a claim. Submitting the claim was not best, but everything afterwards was and BestBuy stood behind everything. I continue to purchase these from BestBuy.

I bought a microwave that broke after 18 months and had to submit a claim. Submitting the claim was not best, but everything afterwards was and BestBuy stood behind everything. I continue to purchase these from BestBuy.

I purchased this protection plan for my stove and haven't had to use it yet thank God but I got it anyway because I have used the geek Squad protection plan on other appliances in the past and they are simply amazing thanks

I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

I was happy to purchase this protection plan. Usually, I'm not too keen on spending any extra money on an extended "warranty", but for $20/year, it's well worth it. Plumbers are expensive and that's who you would have to call if anything went wrong. It covers everything except theft.

They delivered by stove but due to an electrical issue they did not get to install it. Told them my electrician could handle it when he came back to complete his electrical work, He came back, hooked it up, and it works great.

Geek Squad customer service has been great compared to the typical Best Buy customer service call centers.

Even though this microwave came with a 2 year warranty it was worth adding additional warranties to the way all products are built these days.

Can’t go wrong with a warranty like these! Awesome customer service also!

I didn't purchase the warranty on the first stove and when the ceramic top was accidentally damaged putting in a hood; the cost of the repair was only $100 less than the cost of a new stove. We opted for a new stove, but if I had purchased this, the repair would have been covered.

Tech Representative was very helpful excellent attitude and did great job help g me withmy new appliance

Even though this microwave came with a two year warranty, It was worth adding an extended warranty due to the way all these products arebuild

Protecting my purchase. Might not need it, but prefer to have the protection in case anything happens.

Would NEVER buy ANYTHING from BB that costs $100 or more without protection! EVER! There have been far too many instances when we have had to use the warrantee extension to either get something fixed or replaced.

Always very helpful. Wouldnt buy anything without adding this coverage.

It's hard to write a review on an insurance package you bought to protect you appliance unless you have had to use it...

Love all extra compartments. Just have a problem w/ the closing of left hand door. Have to close it first other it will not close properly or all the way

Highly recommending this service. The squad has been always professional and knowledgeable on troubleshooting and repairs.

Geek Squad warranty is great extra to have. Especially for a large/major purchase. Process was easy and best buy makes it even easier when needed.