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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,681 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good long term protection for expensive in wall combo Microwave and Oven unit. One call was all it took to report a broken microwace roller arm and receive a replacement in the mail within days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work Best Buy Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Hooked up water to run the ice and filtered water. Thanks Best Buy team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full replacement coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How many how do use this service but it covers me pass the Standard warranty. Unfortunately products these days do not last as long as they used to so to me it’s worth the value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my home out of foreclosure and needed to purchase all new kitchen appliances. Best Buy was my go-to store. Having the piece of mind of their warranty was a decision that was best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely buy protection plans from other stores, but I don't hesitate to purchase it from Best Buy. They have the best prices and the coverage is excellent. If you ever need to use it, it is very easy to process a claim and the service is performed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not purchase anything big without Geek Squad protection plans. Simply put, well worth the money invested. Have had to use it a couple times, no questions asked - item was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to get the protection to provide coverage in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used our plan 3 weeks prior to its end. Our dishwasher had parts start leaking. No hassles at all. Called, troubleshooting was completed. Parts no longer are being made. So got credit towards new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really got a good usage out if this ind right here !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad has our back if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed dishwasher and refrigerator and we purchased the extended for the small extra. This plan van be used on more than what you bought who couldnt use that kinda "coverage"...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative from the geek squad was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't purchase without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that my appliance is covered for 5 years. Needed to use it the 1st year. Microwave was still covered under the manufacturer warranty, however, the Geek Squad comes out to make the evaluation. They do all the paperwork which makes things so much more simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue is great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this service before and love all the features and benefits. It has always worked out for us and the Geek Squad is always helpful and nice. They are great at what they do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dishwasher fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary helpful and quick with getting my problem solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should have this, no matter what mine said you have you never know when you need it. Must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day and age when appliances break easily, you must get the warranty! They are more affordable than ever and hassle free. We have had to use them several times over the past few years . It would be foolish not to get , because nothing lasts like it used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Leave Best Buy Without It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend getting the 5 yr warranty on all your major appliances! I went without on one of my earlier appliance purchases and went through an ordeal to get it fixed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty a must in rental properties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is for a rental property. We always make it a habit to purchase extended warranties for appliances in rental properties. Makes life easier for us and our tenants too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the extended plan because the last dishwasher did not last, was expensive and got a big run around trying to get it looked at. It was a different brand than this one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you very much for sharing your thoughts with us. Our Geek Squad Protection was designed to help out customers with their recent tech purchase, so it disappoints us to hear that you had some troubles recently. We’re glad to hear that in the end we were able to provide a resolution for you. If you have any questions or concerns, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad is excellent in this type of product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost / benefits rate is excellent, this is why I select Geek Squad with this type of product.

    I would recommend this to a friend