Customer Ratings & Reviews

As long as geek squad does the installation it is worth it. Some of my products were installed by Best Buy’s third party installers and needs improvement. Geek squad mounted the tv and did a good job.

Added protection for a recent purchase for peace of mind

We bought the Geek squad service for our dishwasher, so far we have not had to use it, however we feel great knowing we have this in our back pocket should we have to use it in the future.

i would highly recommend purchasing this, dishwashers go bad often and if you don't want to deal with the hassle of buying a new one or anything just buy this. 5 years is a long time

Plan is for 5 years on all appliances--price was amazing. Based on my past experience with Samsung I most likely will not need to use this protection plan, If I do need to use the plan, I'm confident I'll be totally satisfied with their service

Geek squad is great. We have always purchased geek squad protection for all electronics whether we use it or not. Doesn't make sense not to with the cost of everything going up.

Great fridge spacious, like the water beverage holder and the option to open the quick access.

In just one phone call, they fixed my concern without any hassles. When they found out that my tv is beyond repair, they replaced it with a better one in a matter or 2 days. I would always and will patronize the geek squad services.

I love the the service that geek squad offers. They are professional and experienced technical support team.

Haven’t had to use it, but for the price it is most definitely worth it

Hard to comment on something you haven’t used. It’sa shame you have to purchase additional warranties. Additional warranties are pricey so hope it’s worth the money if we have to use

Geeksquad has always done a great job of answering questions!

I bought the product protection because of all the technology built in to the range.

Geek Squad service is a must to buy with any major appliance and boy if something breaks it pays for itself.

Definitely worth the initial cost, have had to use after screen went on last television

Great deal clean installation very professional. Highly recommend

Very easy to use to read and to understand the guidelines.

Always recommend getting the plans for piece of mind and great service

I have used the Geek Squad for either over the phone or chat product support. I haven't had to have a service call yet. So, that means I made a good product choice, eh?

I have had a good experience with Best Buys customer services. I've bought many products from Best Buy.