Customer Ratings & Reviews

Seems like a good idea to buy with an appliance purchase

The tech was absolutely amazing to say the least!!! I would have given five stars but the time it took for the tech to come out was over a week that’s a long time to go without a stove!

Great for the price... used this service to reschedule my installation of my stove. Friendly, helpful and professional folks!

We havent had to use this yet and hopefully wont. We dont typically get a warranty but home appliances tend to have more issues than other items we buy.

Great product that was well worth the purchase. I highly recommend this to anyone buying a new product. Well worth the money spent.

they are great in a pinch once they realized that they could not help they immediately refunded me the money I would recommend

I'm not sure yet if paying extra would benefit yet for the total protection. I should have stuck with just extended coverage so I know what I have.

Always great to have Geek Squad service protection for my electronic equipment. Knowledgeable crew and professional

I paid for the geek squad insurance and haven’t used them yet. Guess what?! Don’t need them at least for now. Hope will not in 5 years guarantee.

Always get the protection plan it pays for itself if an issue arises

I never want to be caught without this service. I have had to call them for help, even in the middle of the night. Great service offered at best buy. Highly recommended!

A must get especially when you purchase major appliances, we've had issues with our washer/dryer and it was fixed with no issues.

The geek squad is exactly that!! A bunch of geeks that can fix any problem. You’re probably not a geek. Leave it to them!!

One of the noisiest refrigerators we have ever owned. We bought it used, and it was a good price. It was reconditioned for resell, not reconditioned well enough. We want to buy a gas stove in the future, but we are unsure if the quality will be there.

Plans are a must on big ticket items. I always get the extra warranty plan from Best Buy and it has helped many times when items go bad

Geek squad agents removed the old appliance and installed the new appliance with a minimum of mess. Very happy with Best Buy services

Geek Squad arrived on time. Installed dishwasher and was gone within 30 minutes. Excellent professional service!

I always purchase Geek Squad Protection for Major Appliances. The cost is usually very reasonable.

Love the geek squad. Agent mounted my Tv was exceptional. Professional and knowledgeable. They made sure I was pleased before leaving

I have not used Geek Squad yet. Installed it myself