Customer Ratings & Reviews

The technicians hooked up my amplifier, speaker selector, DVD player and cable tv in a remarkably short time.

Well haven’t had to use it yet, but have used them in the past on other purchases and have been fairly happy.

Great warranty. It's always nice to have the extra protection just in case something happens with my item

Warranties are great protection and peace of mind.

Good morning good afternoon good morning good good

I had scheduled my repair revisit on 5/18/2020 and the appointment for 5/28/2020 (first available) 7am-1pm. On 5/27/2020 3pm, the technician (name ZaZa) called me and told me he is not coming because my last day of geek protection is also 5/18/2020. And I called ZaZa's boss Tala and he told me he cannot do it and asked me to call 509-3869351 of which I had waited 2 and 1/2 hours before I am able to talk to the agent. And she told me she cannot do anything as Tala had cancelled my appointment even though all of the party agreed I did called on 5/18/2020 and scheduled an appointment before my geek protection is expired. Then I talked to the agent's supervisor of the National center of the name Regina W. Still told me it is the system problem but she cannot do anything. I am the victim of the system. I had been a good customer with Best Buy with credit card, bought laptop last week, refrigerator, dishwasher 2 times. So I would cancel my credit card and would not buy anything from Daniel

Always, I mean Always get protection when you can.

Geek Squad service is from Best Buy. It’s awesome.

Hopefully, we won't need this but if our item dies early like our last one then we will be covered.

Purchased this warranty because I had some extra reward dollars to lower the cost of everything. Banking on this to kick in should my dishwasher fail.

Don't buy an OLED TV without this. It covers all the crazy things that might or might not happen. Worth the money.

Always get warranty on appliances. They don’t false advertisement on their protection plans. Really helpful

The Geek Squad gives you peace of mind. I would never do without again.

Got this for my refrigerator as the ice maker is the component that will break the most often and quickly.

Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

We bought the 5 year protection plan for our new dishwasher. Hopefully we won't have to use it. It is reasonably priced for the peace of mind it provides.

I purchased this protection program in case there were any issues with my appliances. So far I haven’t needed to contact the geek squad.