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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,681 reviews
  • Rated 5 out of 5 stars

    How can i rate it when ive had it for 5 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to tell when i luckily hadnt had to use itwould like to know what its like for something to fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the peace of mind that if it breaks down within the five year period that it will be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to know you have 5 years of protection. You never know what could happen and this protection will take care of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure if its worth it if you don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure i would use the extra geek squad coverage, i may cancel to save money. You have to renew each year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plan Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I always get the Best Buy protection plan to cover any incidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .ust have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when purchasing any electronics device. Protection for those unexpected breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with the help we need and get from the Geek Squad. Have used them several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself the first time you need it, always purchase extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Geek Squad. Very helpful in answering any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad snd their customer service. Every time we have a problem they are they to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Queen squad installed my microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many discounts and assistance. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is an excellent choice for large items like kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bet Buy the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope my product out lasts the protection plan. Past experience is NOT..... Always buy a plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not sure why they have you rate a warranty no one ever reads a review about this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection because of the cheaper price, and my past history with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every Penny. Don’t fool around and not purchase this service. It saves you in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a new oven with many electronics and a convection feature. It is worth the cost to make sure everything is covered for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product would buy again. never had a problem with any product I bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can get overall the best always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad was fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my appliance very quickly and professionally. I had no complaints at all.

    I would recommend this to a friend