Customer Ratings & Reviews

Very nice and efficient response to our call. All though the wait time was a bit long,

Love my refrigerator work very well will tell a friend

I purchased this policy because it was 1/2 price and was the same price I would pay to get a backup device installed in my car. So for the same money, I got the install and year of geek squad service. I saved on my Apple care too. If the price was 150 a year again I might buy it again.

I bought this for my Insignia refrigerator. I'm thankful it is there, though I've not needed it for this item.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

I dont know about the geeksquad service.i have other stuff of geeksquad service is good fast action

This fridge is ok. Keeps food cold so that's the big thing. The only complaint I have is it's hard to fit most glasses well for getting water out of the door as the water comes out so far forward I have to hold the lever with a hand and hold the glass forward. Otherwise, nice fridge, just costs a ton as all of them do!

Awesome services from Best Buy. I will buy more appliances from this store.

If something goes wrong, they take care of it. This is a great service and I'm really happy with it.

Usually purchase for large appliances or expensive items. Have used the service/warranty on other items. Fast and simple process.

I purchased a set of appliances, but only bought this for the fridge since many had made comments about it in reviews. I hope the fridge lasts years, but three years of security should cover the highest risk period with the appliance. It may not be a needed thing, but I decided to get it.

Always protected by geek squad. Service is always excellent and getting an appointment is never an issue.

I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

I am very happy with Geek Squad. I have used their repaid services several times and they even replaced a refrigerator when it was leaking and couldn't be fixed. They replaced it with the same model for no charge. They even reimbursed me for food that was damaged because of the leak!

Had to return and item and they exchanged it cause it was defective that we bought for our daughter in law. Had no problem.

Delivered on time as promised and friendly service .

I had to call the Geek Squad to service my fridge. The repairman was on time, helpful, fixed the issue identified a other problem ordered the replacement and showed me what I needed to do when the part arrived.

We love it and the kids love the color and the way the doors open up and the white inside and the lights

Peed for those instances where something unexpected happens. Such as. A Samsung fridge having issues lol

I purchased the geek squad plan for my freezer because the plan covers food upt to $300 and damage due to power outages which is what ruined the my old freezer.