Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 4,643 reviews
  • Rated 5 out of 5 stars

    Helped resolved issue with IPod

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did Great job quickly getting everything taken care of…very personable and explained the process so that there was no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. That’s the main reason I buy from Best Buy. Easy. You don’t have to register it since they do it at purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Product Protection Plan is great! You never know when you'll need it or if Geek Squad will be needed to repair/fix any issue. I always get the plans for my purchases as extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover your assets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but I've used it in the past on other products and the protection has been good to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an extended warranty. It is great if you need it but a waste of money if nothing goes wrong. The gamble is your to decide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many TV's and Appliances from Best Buy and always add the Geek Squad protection for total piece of mind. The team at the Deptford Best Buy has always done a terriffic job from beginning to end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it myself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up at store and installed it myself. Did not use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this for all big purchaes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with my Samsung fridge in past. They came out and explained issue with ice maker, brought a new kit for installation, and worked great. I bought the same Geek Squad protection for my new LG fridge at new home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KitchenAid refrigerador

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator and the customer service experience. The fridge was used and not open box. Still love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my refrigerator quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new refrigerator after taking out the old one. They were very efficient in their work and explained me all features of the new refrigerator.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad set up my new fridge quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed my old appliance quickly and efficiently. The new one was put in place and hooked up very quickly. I got a quick tutorial on my appliance’s functions and a manual for further information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my refrigerator and set it up. Ready to make ice and keep the food nice and cool. Great job done by the GEEK SQUAD!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator During the Pandemic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a rental property. Seamless installation and when purchased it was one of the only units in stock. It has been fine since it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot really detail how an extended warranty is as far as quality? However it’s best to have one when making an expensive appliance purchase then not having one if performance of the appliances go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great & I recommend it HIGHLY to anyone to get if possible. It pays for itself without a doubt. I appreciate the hard work of the technicians and they are always pleasant and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is by far the best Best purchase I’ve made for all my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ease of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it but figured I'd purchase the 5 year plan. covers just about anything if it goes out. my old refrigerator didn't have it and just to have it looked at cost the price of the 5 year plan. hope I don't have to use it but glad I have in just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in, inspected the item, order the part, came back, and install it. The refrigerator's drawer is working with no problem. They are fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforting to know this will take care of any ussues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad can’t get no better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time spent quality time putting up my TV they were excellent performing performers. I love the gate

    I would recommend this to a friend