Customer Ratings & Reviews

I did get the extended warranty with my fridge but have not used it as of yet but I have piece of mind knowing it’s covered

Great customer service, it is worth getting protected had issues in the pass and they don’t make it complicated but easy and fast to fix!

I am so happy with this protection. It has responded with excellence all the time I need it. I will always buy it for the products I buy. Recommend to my friends always 100%.

The service protection plan worked great for us. We were able to obtain a new refrigerator after the one we had was a lemon. Had three service calls and finally they brought us a new one. thanks

Peace of mind knowing this service is available directly through the Geek Squad! in addition to manufacture warranty I will know that any problems can be taken care of quickly .

Always purchase the plan. Smart move and piece of mind is priceless

Honestly, most of the refrigerators out there do not get good reviews on the ice makers, so buy the 5 year protection was a no-brainer. For what we paid for this unit, i'm confident that we would come out ahead if there were ever an issue.

haven't had to use it thankfully, but reassuring to know it's there if we do!

This is my second year with Geek Squad Protection. I am enjoying the service. At the beginning I thought the money I paid for three years protection is a waste. But that is not the case, the service I am enjoying since last year is worth the money paid.

The agents delivered and mounted my device and connected my soundbar. They also instructed me on how to use them. They also fine tuned my computer. Its now running much faster.

GeekSquad protection is one of the best offered by BestBuy. I have several expensive tech products from BestBuy and I got all of them covered with this service.

Great service, I recommend it 100%. beautiful and very functional

Excellent services always promt. Very couteous and very friendly.

Customer support is very good and they solved my problem

Customer support is very good and they solved my problem

Perfect upgrade from side by side Samsung! Very spacious and highlight of our kitchen

I hope I never need it, but when a refrigerator costs over $3k I feel like it's a good value. The geek squad seems to always go the extra mile to make customers happy.

Ya Never Know. Warranty extension is well worth the cost for the IF in life. Just a service call would meet your investment in an extended warranty. Worth every penny.

The geek squad person was able to resolve my refrigerator problem immediately and was able to detect the other issues with the new refrigerator and resolved it. if your buying a product from bestbuy, then buy geek squad protection too..very reliable

When I called for service, the agent was on time and did an excellent job for what I needed.