Customer Ratings & Reviews

When I bought the fridge, I was ready to skip the service plan. I’ve never been a fan of throwing money at “what ifs.” But my wife talked me into it—$139 for peace of mind. Fast forward: six months before the warranty’s up, the ice machine calls it quits. Total repair cost? $420. The plan covered every cent. So yeah, I’ll admit it. The plan paid for itself three times over, and I didn’t have to lift a wrench or argue with a tech. It wasn’t just a good deal—it was a smart call. Props to my wife.

The freezer was great very quiet and works amazingly

the products we got are so cheaply made you would be at a loss not getting warranty.

So far they're fixing it when they need to. Don't know about the reimbursement of the foods. Foliage won't know until after I submit it, but so far satisfactory unfortunately they have canceled so I've been able to use my freezer too much more refrigerator, so we'll have to see how the food spoilage reimbursement comes about

I returned two Whirlpool side by side refrigerators because of problems. One of them the fan kept freezing up. And both of them the water for feeling glasses constantly leaked and shot out over the drip area. Did not have much for lights inside either. This GE refrigerator is the best refrigerator I've ever had The lighting system the LEDs are fantastic. You can adjust the shelves it has two drawers but you can also add drawers which I bought off Amazon there was enough room to put them on the lower shelf and still have room for tall things The sides of the doors are big enough to hold way more stuff including milk and juices. The freezer also has quite a bit of room with no problem even the door space is great. It is also quiet. A lot of room for whatever you need. We definitely love our GE refrigerator freezer it is awesome.

Feeling good about this option sleeping well, glad the associate explained and offered it to me.

My daughter recommended the insurance now i don't have to be concerned it something goes wrong.

Purchased because I have had an issue with an ice maker on a previous refrigerator that would have cost half of the purchase price to fix if it wasn't still under warranty. Got it for peace of mind on this unit, even though I haven't had to use it.

It was a little bigger than I thought ao had to remove doors and freezer to get into the house. Wasnt very difficult just tedious and the instructions are not clear cut. Gives you like a parts break down (picture) of what needs to be done. Removing the water line was the most difficult thing to figure out. One would think they would disconnect it at the door hinge, but that is not the case. You have to disconnect at the back and the tubing runs through a bigger tube / channel. The water dispenser is flush with door, so I dont recommend trying to get something off the top by leaning on it a little. It WILL get you wet...lol. It has a lot of room by placing the icemaker in the freezer. I wasnt sure I would like this, but it isnt that bad. It actually makes more ice then most in door makers given it has a huge bin to dump the ice into. Overall it has been great. My only complaint is it squeals when filling. Not sure if its bad or just normal. Our last frideg did that and the pump was changed twice and still never fixed it.

The delivery, Hugo and Martin, were very professional. This was very easy to reschedual.

Still haven’t had to use the Best Buy warranty. Had to use the manufacturer warranty. They then sent a quote for an extended warranty, which cost more than Best Buy, with less incentives. I’d recommend the warranty on any purchase over $1000

I was certainly glad I had this coverage when my 2020 fridge began repeatedly failing after two years. In the end, after many, many frustrating phone calls, service visits and a difficult period dealing with Best Buy, their insurer, AIG, and the most difficult partner--LG-- I was given the full cost of my LG fridge to apply toward any available fridge at Best Buy. I was able to buy a great fridge, a new 5-year extended warranty, pick-up and installation and still have about $75.00 remaining, which was given to me as a gift card. The process was not easy but it worked and I know have a new fridge that I'm very happy with. The most frustrating part was dealing with world-wide call centers. Everyone was helpful but there was lots of dropped calls and inaccurate info.

I come to Best Buy mainly for their Geek Squad protection! I have had to use them a few times and every time they were fast and efficient. It’s truly the only warranty I have ever bought that I have not regretted. I have bought for all my bigger appliances.

My dream fridge! Have had this fridge for about 6 months and I couldn't be happier! My favorite aspect is the bottom left portion can be used as a freezer or additional fridge space. Every single fridge should be made like this!

Refrigerate very wide and spacious can store multiple trays of food and drink

We got notified the day before our scheduled date of a 4-hour window for delivery. The 2-technician crew arrived within middle of the time period and unpacked the new fridge outside before bringing it in. Once inside, they removed the old fridge for haul away, prepared the water line, assembled the fridge parts and completed the installation quickly. Excellent service. Thanks so much!

I'm finally getting around to a review after buying this last spring. I bought this for maximum easy storage for everything out of my garden and meat storage.there is plenty of extra room for prepackaged grocery store food even with the beef 1/4 and my vegetable.its so quiet you have to look and see if it's even running.its easy to keep organized and the 3 baskets are a boon for the things you tend to grab the most.i am exceptionally pleased with this freezer and the deal I got on it.why would I pay more for those name brand snob brands just for the name.insigna brand has been fabulous for me and the little bit of money it costs for the geek squad coverage I don't worry about anything going wrong.the geeks have given great service on everything I've bought at best buy so I'm confident this was a smart buy for the money.

Love my refrigerator!!! Perfect size and cools vwry veey well!!! Love the different ice types n despenser!!

I purchased the Bouch dishwasher this year and love it. So when my old fridge started to have problems I bought the matching black stainless fridge. While it was delivered promptly, the repair men did not hook up water or ice, saying that the line I needed was to long. (Ok?) When they left they left a big oil in my driveway stain from their truck (I left a message to let them know). Afterwards, I opened the handle to the Fridge door and it popped off the hinge. A new repair service was ordered weeks later. I was told the very specialisted part needed to secure the handle was never installed. He didn't have it, but told me he would request it shipped or I could go to the "hardware store" and get something as close as possible and try to do it my self. I requested the part be mailed. It has been 2 months, no part, no customer service follow up. I paid over three thousand dollars ($3000) for a fridge with detached handle.

Love the space and energy efficiency. The freezer hit zero degrees in a few minutes after initially turning on.