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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,643 reviews
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping we never need to use this but seemed like a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the geek squad protection plan. I’m happy to know that my product is covered under warranty and there’s nothing I have to worry about if I run into any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything working perfectly since installed great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr. Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge so a 5 yr. Warranty was a must for us due to our heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from my last refrigerator. More spacious, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is an absolute must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth every penny you spend on it. Things just do not last the way they used to. When things break down they either fix it or replace it. What could be better than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS WILLING TO HELP AND FINISH THE JOB IN A TIMELY MANNER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5cu freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a 5cu freezer. The delivery men were very polite and professional. They put it where I wanted it and set itxup.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Linda. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to protect. Goves peace of mind to not have to worry abour warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this coverage is a must do not miss out on protecting your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems reverting what looked like negatives on all my pictures and computer, spoke to Geek Squad and went remote ! He was fast and very knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dacor 42” Builtin frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy i found this built in frig. Quality is what you would expect from Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe knowing my insurance is directly through Best Buy services with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased geek squad with nearly every product I buy from Bestbuy. Though manufacturers warranty is there, it’s usually limited. I suggest geeks squad with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is by far one of the best ones we have had. Freezer and fridge space is huge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you can see we do quite a bit of business with Best Buy. Good selection, great prices and the best hassle free protection plan I've ever had to deal with. Things break, usually out of warranty, be prepaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a firm believer in getting extra protection on expensive appliances. They have come in handy more times.than not. Save your self the headache and money later on and get the extra protection. It is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad found problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to purchase Geek Squad Protection with professional assistance

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works great! I havent had a product like this and i love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty nice fridge but ice make is an issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, this is a very nice fridge. We had a problem after awhile with the ice maker though. Had it replaced free because we were under warrenty. The real issues we had were with the delivery people. The rudest and most incompetent people we've ever dealt with. The morons almost flooded our kitchen after they left. No one at the Geek Squad could help us. I had to personally go to the store and speak with a manager who gave us a small compensation. I will probably not buy any large appliances from Best Buy anymore. Too many problems with delivery people and customer service.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We’re sorry for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.