Customer Ratings & Reviews

This is the first fridge I ever bought myself. It looks great in my kitchen and is easy to clean. I wanted something with an internal water/ice dispenser to avoid water dripping down the front of my fridge. Love that everything is eye level and easy to find. Way better than a side by side or freezer on top

The store needs to do a better job in regard to the store warranty coverage. Had an issue with our fridge not being level. I called and was told that I needed to contact the manufacturer because the fridge was under warranty with them. The manufacturer sent out a repair man and he told me that it was the delivery men's responsibility to level the fridge and I should have called Best Buy. Be careful buying extended warranties from Best Buy because the coverage for the fridge overlapped with the first year of coverage from the manufacturer.

Love the new fridge. It's gonna take a while to get used to as it replaced a built in sub zero all refrigetator. The bottles in the left side door rattle when the door closes. Ot looks great in my kitchen and the capacity is perfect. It's nice to have water at your fingertips. The ice maker is a nice feature. My sub zero was 29 years old and did not have any features. Just all refrigerator - no water or ice.

I am extremely pleased with my new refrigerator. The storage capacity is excellent and it fits perfectly with my needs. I love the interior layout, which allows me to organize food efficiently and easily accessible. Additionally, the modern and stylish design perfectly complements my kitchen. The refrigerator is quiet and energy-efficient, which is also a great advantage. Overall, I am very impressed with the quality and performance of this appliance. I would definitely recommend it to anyone looking for a reliable and high-quality refrigerator.

So far I haven't had to use the service other than setting up the delivery.

I bought this as an open box at Best Buy, and have had nothing but problems. The first one would overheat, etc. Whirlpool told me to unplug it. Exchanged for this one. This is the second one, but same model. It freezes all of my produce in the drawers no matter what I do. Waste of money. Although the staff tried hard to accommodate me when the first one had problems, their hands are tied from Best Buy. They can only do so much. I would never ever buy another open box or any appliance from Best Buy again. Off to shop for another fridge AGAIN. Hasn't even been a year.

I love everything about this refrigerator. My only one wish is that the ice cabinet for the ice maker were a little larger. If you fill up 3 or 4 cups full with ice, you're done, and have to wait till it makes more. However, the drawback to that would be losing the 3 small shelves that are right behind the ice maker. I can still empty the cabinet into the provided bin in the freezer drawer to accumulate ice and turn on ice plus to speed up the process. So, I'm glad they provided that as an option. If they didn't provide that, I would probably take a star away. I do recommend this fridge.

Glad that i got the protection for my appliance. It worth getting.

I hear 1, will someone go 2? I'll go 3. Going once, going twice... 5 year oh my goodness we have 5 years going once, twice, sold to the handsome young man over there. 5 year service protect is comforting for such a great purchase price.

Simple beautiful design. Works very well The settings are accurate for the browning level.

I purchased the Geek Squad 3-year warranty with my Insignia 7 Cu. Ft. Upright Freezer for peace of mind. While I haven’t had to use the service yet, it’s reassuring to know I’m covered for any potential issues. The process of adding the warranty was simple, and based on Best Buy’s reputation, I feel confident that Geek Squad will deliver excellent support if needed. It’s a great option for anyone looking to protect their investment!

I purchased an upright freezer that worked great for about a year and then malfunctioned. We lost some of our freezer items, but I was able to get reimbursed and get a new freezer because of the 5 year GeekSquad protection plan! Thank you so much for the help!

as an owner of an old house, i do not have many choices and this fridge was perfect. I was able to get it in through the narrow hallway and place it in the kitchen. the fact that there are no handles, it helped with having a decent size fridge that does not take up a lot of space. as far as performance, it is an excellent fridge. the price is much higher than larger fridges, but with not many options, this was the best. Happy wife Happy life

Since this was a major appliance, I figured I should get the 3-year plan and not 5-year plan. I chose the shorter plan on the assumption if something is going to break, it will be sooner than later.

The agents who delivered my refrigerator were attentive to every detail. From making sure that it would fit through the front door, to making sure that their hands were clean and dry before offering to remove the packing material inside. It was a very hot afternoon, yet they were both very pleasant and courteous.

Never again will I buy a product, at least an appliance without getting the warranty as far as I know and from what they explain to me if something happens to it anything at all, they either fix it and if they can’t fix it, they replace it very simple. I got the five year warranty, I didn’t get it on my last product and I had to go through the manufacture and it was a pain in the butt and I’m never doing that again when it comes to major appliances I strongly suggest you get the warranty now thank God I haven’t had to use it yet because I just bought it but if I do happen to use it and it’s not what it supposed to be, I will update this but as long as you see nothing updated consider the fact that either my product is working great or something happened to the product and the warranty covered it perfectly ! Ty!

Although I haven’t had to use Geek Squad’s service yet, I’ve had a great experience so far. Purchasing the 3-year warranty for my Insignia 7 Cu. Ft. Upright Freezer was quick and hassle-free. Based on their strong reputation, I trust that if I ever need assistance, they’ll provide reliable and efficient support. For anyone wanting extra protection for their appliances, Geek Squad is a solid choice!

I like the fact we are worry free with the product.

The gentleman that delivered my refrigerator to me, were very courteous and very professional. It was not the first time I have had geek squad, bring in appliances into my house and it will not be the last! They are always very friendly and helpful.

We purchased this expecting a 3 year warranty past the manufacturers 1 year warranty. That wasn't what happened the purchase date was 12/12/18 and the paperwork says expires 1/11/22 not 12/12/22. Then when we started having a problem we didn't have time to call right away so we called 12/15/22 (just 3 days we thought past what should have been the end of our plan). Neverless we we called and was told that even if it we still had coverage that we would have to pay a $100 diagnostics charge and then only the parts are covered NO LABOR (which they could make that whatever they want). We would have saved $58.98 if we had known better and applied that towards another $400 fridge when it croaks.