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Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,643 reviews
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with geek squad when I have had issues with the refrigerator they come out and fix it within a timely manner. I recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year, this refrigerator freezer has worked perfectly. No problems and functions beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Greek squad protection, its very convenient and no need to worry if something broke down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Geek Squad team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at the Best Buy store has been very helpful and always available to answer our questions. The Geek squad membership discount is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Standard Geek Squad Protection is great. I have protection on all my BEST BUY products. It is one of the best and the Geek Squad follows through with problems when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare the rate to Homedepot warranty they are by far the best in price. Installation was fast and easy. Communication was very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given no hassle at all when I called. They were very helpful from the beginning and followed up with me afterwards to make sure I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of Samsung Family Hub Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a professional job as expected. What is also appreciated is that they installed it in a timely manner as well as explained some of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta go with Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for large scale devices bought at Bet Buy! Their Geek Squad service is what keeps me coming back to Best Buy, and not to Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and installed my fridge. They were cautious with my brand new wood floors. They were great. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans Needed for Big Ticket Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I've said on these reviews about big purchases, warranties are a must-have. If you don't purchase, you end up paying a lot more for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service!!! No doubt about it. We had issues with Refrigerator and dryer, Geek Squad technicians fixed all these issues with no charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 insignia refrigerators with insurance The price $139.99 Times 2 refrigerator/freezer Just for the peace of mind Total cost $1401.58

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General Insurance Product from Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protect my recent appliance purchase. Each to buy in store. I wished if I would be able to buy over phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and knowledgeable. Cleaned up behind themselves and was patient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be good for the garage or basement, been having problems with climate control, very cheap parts, I looking for a different refrigerator unfortunately I still owe on this one, but I am constantly having to replace everything in the fridge/freezer cause the freezer freezes and the fridge doesn't stay cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the protection plan. BestBuy has great service and now my Mom doesn’t have to worry...if something goes wrong BestBuy will fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this stainless steel refrigerator for my house in California. The refrigerator was beautiful and added value to my house.

    I would recommend this to a friend