Customer Ratings & Reviews

excellent refrigerator, we bought it and before the shipping day we re-measured the width of the door and it didn't fit, we had to cancel the order and buy a somewhat smaller one at Best Buy. The attention at Best Buy is very good.

I’m glad I got this protection for my refrigerator. I’ve always had problems with them.

100% happy with my washer and dryer. Vacuum cleaner and 65 inch Sony Bria TV. Great color thank you Best Buy.

This is a great warranty protection to have in case of any possible factory defaults and problems. It's easy to get and very affordable to purchase. Best Buy even lets you know by email the full benefit of having this protection and in some coverage goes beyond the 3 years. I would buy this every time.

My first Amana Refrigerator delivered had some scratches inside, door seal wouldn't seal & bottom bracket didn't like. Best Buy was happy to exchange & deliver my GE refrigerator I upgraded to. So far everything is perfect. (Day 1)

Good service. They are very efficient and responsive.

So glad I purchased this extended warranty because the Samsung fridge is a total piece of poop. Definitely recommend getting the extended warranty for all purchases $500+ but do not recommend any Samsung appliances. Just to make it sting a little extra for me is that the Samsung fridge was a gift for my gf’s mom.

The guys are great and knowledgeable. Very professional too!

Some damage with the first freezer that was delivered. BB processed a new unit without any hassles. Delivery guys did a great job of getting the freezer into my basement and setting it up.

I asked to add an extended warranty when I ordered the refrigerator. I found out that didn't happen. So I called Geek Squad on June 2 to purchase extended warranty. When I received my email receipt, it looks like the warranty was post dated to the date of purchase of the refrigerator, not the actual day I purchased the extended warranty.

The guys that delivered the fridge was great efficient and respectful!

If you purchase a Samsung product get the Geek Squad warranty. I own all Samsung appliances (Microwave with hood exhaust, stove, dishwasher and refrigerator) in my kitchen. Dishwasher went down after manufacturer warranty expired. This warranty goes beyond Manufactures warranty. "Damed if you do, Damed if you don't"

Geek squad protection for the next 3 years is a peace of mind I can have for my new kitchen appliance. Although I believe my purchase is of the highest quality and reliability, you never know with appliances or machinery, so having this protection is certainly assuring.

Helped me when i needed them anytime. Everyone was super nice and patient. Wverh question was answered. My fridge tore up and they helped get me in the right place if they werent able to help me with a specific thing.

Love this refrigerator. No complaints. Wife loves this refrigerator. At first she wanted me to buy one less expensive. I talked her into buying quality one time purchase. And she's been thanking me since.

geek squad was a reasonable price. we have used it before. We know we made a good purchase to protect our new amazing fridge. The service at best buy rocks so we aren't worried because we know we will be covered.

Great service having my fridge installed. Fast and knowledgeable. They even had to remove the handles to get it through a doorway.

Glad tohave the assurance of support & repair. I've used Geek Squad before and was Very Satisfied with the experience. They were Kind, Listened Intentfully & Explained Service.

I like the Geek squad, they have fixed my computers, mops etc,

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnn!!!!!!!!!!!!