Customer Ratings & Reviews

Just by the protection, you cannot beat the fact that they will exchange it for a new product if they cannot fix it.... I use to never buy it then few years ago i tried it out and will not put it on almost everything i buy.

I purchased refrigerator that was delivered Jan 4th. I woke you this morning to what I thought was the lawn man outside my window. To my unpleasant surprise, it was my $2699 Samsung refrigerator sounding like a mower. I called Best Buy and was informed that even with the $299 Geek Squad protection plan it's nothing they could do because the first year everything is covered by the manufacturer. My protection plan started on the day of delivery which means for the first year my Geek Squad protection plan is for nothing. For all of my other appliances Geek Squad has been 100% on point, for the fridge not so much.

This is great! I love that I could get 5 years service, one less thing to worry about

I can’t stress enough how important it is to get warranties for any type of electronic. Best Buy makes it easy for me to take anything back in and get a replacement or a easy fix!

worth the price. Feel secure knowing I have a great team to back me up when devices are not working at their best

Have not used this product yet, and hope not to use it. I have used the same company for other items and never had any trouble with claims.

It’s always good to get an extended warranty. With the purchase of my new upright freezer during COVID it was a no brainer. Not only am I good for 5 years if something goes but the warranty covers spoil food too (up to a certain amount).

Love everything about this fridge. The custom ice maker wows everyone. And everyone loves the door in door access to condiments.

Good peace of mind, knowing that the fridge will be fixed for the term of the plan.

Haven’t had to use the geek squad yet. They are always helpful if you have any questions.

Delivered the refrigerator timely and were very careful when moving through tight areas.

I have had great luck with Geek Squad any issues I have had they always resolved. I was skeptical as usually you get screwed on warranty buys however I would buy this one every time

Good, i like it.very smooth, I can move it very easily. Can hold a lot of food, and has the ability to cool extremely quickly

Geek Squad standard protection is a must have. I haven’t had to use it yet with my new ‘ ‘fridge, but the professionalism and expertise with other purchases make me want to recommend the Geek Squad.

Most of the time when something doesn’t work it’s a huge headache. Our new fridge quit within a week, called in and got a replacement. Replacement has worked great.

hopefully I will never have to use this on my refrigerator.

I can't really say on this particular purchase because they forgot to put our refrigerator on the truck! We'd been waiting about 7-8 weeks and had been living out of an ice chest for 3. Needless to say, we bought a much nicer refrigerator from a different store.

Definitely a great deal in protecting our appliances

I've purchased many refrigerators for my home and properties but this one beats them all. With 4 different ice options to the size, its amazing.

[Employee of bestbuy] So fa i haven't used it but it's a good comfort that i have it... it's gives me a piece of mind....