Customer Ratings & Reviews

always gotta get the geek squad protection. they are really great about returning damaged products and it's a very simple process if you ever have to return anything.

Definitely worth every penny. Got open box fridge with issue and they replaced it without any questions.

The Geek Squad has been very good about helping us out with a fridge that was a lemon and replacing it with a different one that was in stock.

The refrigerator was delivered on-time and installed effectively. The service people went out of their way in helping me to disconnect the old refrigerator's water line to the ice cube maker.

I did not hesitate to get this option as I have it on my computer I purchased from Best Buy. I have had to use it for my computer and found it to be painless and very efficient. I have no reason to believe the service will be any different for the refrigerator.

Haven’t needed to use this yet! But we are certain that it will be tip top like everything else!

Always good to get warranty. Protects against defects which usually appear in the first 2 years

it s great service in BB . i am happy with a GEEK SQUAD service. i d recommend it to everyone. happy

They are always friendly and professional when needed !

This is the best insurance on appliances, patronize it.

Got my old one out and the new one in without damaging anything. No small feat. Gave some instruction, hooked it up and left. No complaints. Very friendly.

Great warranty. Haven’t had to use it on my item but heard it’s a great warranty plan.

Open never buy anything without a quick squad protection they are very good came right out and replaced my refrigerator with no problems whatsoever

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

[Employee of bestbuy] Geek Squad protection is a must! I get it for all of my large appliances

They practically rebuilt my washer and now it runs like new. They came back a couple of times because of parts shortages but they were persistant. Very professional.

The security of having this “in my back pocket” is a great feeling.

We recommend the 3 year warranty with the refrigerator purchase. We had an issue with the freezer and it was nice to have under warranty!

The 5-year protection plan seems good for durable goods (like refridgerators) - I've had shorter plans for other products and have not had to use them because there have not been problems with the products. I assume that BestBuy provides the service it propmises.

Geek Squad is Always prompt with helping out when in need!!