Customer Ratings & Reviews

Always get the plan on any appliance or computer you purchase. You never know when something may go wrong. I always buy the protection plan

Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

Excellent value. I have not had to use this particular one thus far but I have used the service plan for other items and was very satisfied.

Have not had any trouble with the refrigerator.Not used

When buying a product this expensive, you need some protection. But, haven't had to use it.

Best buy is great at honoring warranties. Will always get them.

Great team... Always available.. Their knowledge is outstanding

This is the third one I've got for my relative! Great choise!

Can't say much as I haven't had to use Geek Squad to help with anything so 5 stars for now.

Great guys for install…Haven’t found the need to call them out again & hope I will not in the future.

Having been a longtime Best Buy/Geek Squad customer, I see the value of their coverage. We decided to have our new refrigerator covered for 3 years.

The agents had to set up the refrigerator. Then it was not keeping cold so came back and took it out and replaced with another one. Very good service.

This items came just as i thought and we love it!!

The agents were Profesional and fast. And help correct issues thats arised

applied this to my refrigerator purchase with the hopes that I never have to use it. as anything you buy something can always go wrong with a large ticket item.

Protection plans just make the most sense when you are spending a good price to begin with. There's no better feeling than knowing your investment is protected for an additional amount of time- in this case, 5 years!!

Great product I would recommend this to all friends, family and co-workers. Geek squad always do great work they have great knowledge and know what they doing. Great job Best buy!!!!!!!!!!!!!!!! we

The service has helped me a lot because after several Freezers with failures they were going to check it for me And help me with the exchanges

5 year service plan always a good idea on major appliances. I already it twice in one year.

Performs as advertised. Got a very good deal on it. The Best Buy staff was very helpful in this transaction. I wanted to make sure that our purchase was covered past of standard manufactures warranty.