Customer Ratings & Reviews

The Geek Squad installed my TV and headphones. All work well. They were ontime and very helpful. The answering service to schedule the visit was terrible. I could not understand them nor could they understand me. They may say they speak English but I did not think they did well enough to be answering phones. Worst part of Geek Service. Need to bring to US.

i personally advise anyone buying a major appliance to get the geek protection plan because you never know when you will need it and having this plan can save you thousands

They were not able to get the product I wanted and they came through with their warranty.

Always good to have things covered and Geek Squad is great and easy to work with.

Best ever. They are local and like the name says they are geeks and know what they are doing.

Had a problem and it was handled and fixed, so I’m glad I got this.

This has served us well. The kids love the Family Hub functionality. They have gathered around this to design Mother's and Father's Day cards for us. It is a refrigerator for us as parents and it is a fun center for the kids.

I haven’t needed to use Geek Squad and I hope I never have to but I know it is there.

Definitely gives a buyer peace of mind with large purchases.

Haven't had to use it yet. Hopefully I wont have to but you can't beat the benefits you get with it.

Geek squad protection plans have always been great for us in the past. No problems getting something exchanged/fixed.

Hope to not need to use it, but peace of mind knowing I have protection in the event I do. I have used GS protection in the past and it was well worth the small up front cost.

Geek squad has helped us multiple times! Great customer service!

Love the 2 drawers and the inside water and water jug and the ice maker in the freezer it also has a easy access to the filter

excellent group of individuals. if i ever need them again will def use them .

I’m very happy that they do take care of the product pass the manufacturer warranty.

I am extreamly happy with the Geek Squad. Our Dryer went out and they were there within the week with parts and had it fixed quickly. the only issue I have is that they dont allow us to use Best Buy bucks to purchase the warranties anymore. that change was also hidden within their updated rules.

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

Best Buy offers the best warranty for electronics and home accessories. You cant not go wrong with this warranty and it covers more than the manufacturer warranty. I put warranties on everything I buy from Best Buy, it's just that cheap insurance for when things go south!!