Customer Ratings & Reviews

Great refrigerator. Enough space for our family. With its smart features I know when its opened too long and that it has been closed. My family loves the choice we made.

Best Buy has great protection plans. Have used them in the past and they are very thorough and get things fixed quickly. For problems, the Geek Squad comes and fixes it quickly. For protection plans, Best Buy and Geek Squad is the best.

A must have, don’t hesitate or debate the necessity…

My wife and I purchased Geek squad 5 year protection plans on both a 65" high end (9500 series) Samsung TV which we really love, and a Samsung fridge. We haven't had need to call them for service but feel comfortable that we are covered for repair or replacement on both products which we purchased within the past 12 months. By shopping around we have found that the cost of the Geek Squad plans is lower than some of the competitive stores.

They are easy to communicate with and well trained

Geek squad is always there when you need them. They are very professional and we love the team in our local area. They are very knowledgeable and helpful. Keep up the good work and thanks for all of the support.

Sales staff guided me through selection, purchase, and membership with ease by noting benefits along the process.

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnn

Geek Squad has been great. I get one-on-one attention and all my questions are answered. If I don't understand they will take the time to explain things in layman's terms. Great expeience.

The geek squad service is great but the only thing i didnt lik is the the gentleman who came out was not honest because we were suppose to get a refund and he put our refund towards a 5 year warranty on our refrigerator which we did not need necause we already purchased the geek squad protection.

I never had problems when I needed repairs. They are always on time and do their best to get things running

I am thankful for such an offer. Ive used Geek Squad many times in the past without disappointment

I buy the 5 years on all my appliances l lost a tv because a part went bad they came to my house found the problem said they didn’t make that part anymore so l got a brand new TV

Easy to use when you need it and it actually covers issues!

Great warranty coverage that i can count on all tbe time from best byy

We are enjoying the fridge very nice and easybto use. Especialy after our old one just went and died on us

Have not needed to use the warranty but hope if i need it, it will help me at that time.

I got this to cover a TV for 5 more years so I don’t have to worry about something bad happening and having to buy a new one. Beat buy has always had the best service plans compared to other stores and it’s one of the main reasons I will always shop at best buy

Very good item for the money. Works well. Does what it needs to.

This refrigerator is really nice. Works great, plenty of space and nice sleek design.