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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,643 reviews
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this refrigerator because of the larger size and not having the water dispenser in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up and installed the fridge were great. They were very quick and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 5 year protection plan is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad 5 year protection service is a great add on, even though I may not need it, because of the quality appliances I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, Friendly Service Techs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents delivered my refrigerator and television with fast and friendly service. My refrigerator was in place and up and running in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ingome service is so convenient. The technicians are thouroufh and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents give me a few advice about how to take care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not Insure?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy insurance for every electronic I purchase. When my 45" TV went a few months before the end of my 5 year warranty, I was able to replace it with a bigger brand new one, at no charge. What a deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with installation. Showed up on time. Worked efficiently. Didnt leave a mess. Plus 3 years of piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Easy to use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year Geek Squad protection is great! If I have a question, I just call and they have an answer for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, easy to talk to and help get things fixed . Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great repair support and good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 occasions when my freezer needed repairs. The Service protection plan is a good option to get just in case you need oarts service in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t skip the added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not want to protect your expensive fridge purchase for 5 more years? This covers you for practically everything you’d need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service to provide the customer at a very good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and installed my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very professionals and they know what to do. They deserve 5 stars rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my fridge in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will never go wrong with the warranty. Now days so much technology in refrigerators that anything can go wrong and is very expensive to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use our Geek Squad coverage and I’m happy about that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pressed into this purchase. Do not want. This is not a good deal

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money in case something goes wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money in case something goes wrong. Especially with an item this size it’s nice to know that they will come out to your house if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have warranty coverage for your appliances. Geek squad protection is way better than dealing with the manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must when you purchase appliances from Best Buy. we had to use this on our previous purchase and it paid off.

    I would recommend this to a friend