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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,643 reviews
  • Rated 5 out of 5 stars

    Installation of refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator was installed quickly, and the gentleman were very friendly. They also hauled off use old refrigerator. They were fast and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the time will not come to use this but it was priced at a fair price. I like that the team from the store will answer service calls instead of a third party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful to have warranty for the next three years

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great warranty, great install

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Will always go with geek squad. Great and knowledgeable crew. Great protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST Friendly got in got out respects privacy n properties get the job done efficiently n effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad service to mount my TVs, check my web connectivity and install cameras. My husband is not handy so it really helps to have someone to count on to rectify issues and do updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the geek squad as of yet! I am happy to know that I have them there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the extended geek squad warranty is a good value. I hope I don’t have to use it but I’m happy I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were helpful and set everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serving it's purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to purchase this item for my son and it's served it's purpose thus far !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad for protecting my new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy gave me a great deal on the fridge warranty! Thank you Best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the geek squad service. Nice to have experts available when you need them. Other perks are great too like installation, haul away and extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime there is an issue it’s always good to have purchased a warranty. I haven’t needed it but I’m glad I purchased it. Anything man made can brake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad knows there stuff polite took little time diagnosing the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Extended Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the expense of the refrigerator and the fact that it was a built in unit I felt it was prudent to purchase Best Buy's extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purschased this warranty due to latest model fridge are more complex electronically with more sensors and automation...... it has paid off by replacing the Samsung Fridge 2.5 years after I bought it when technicians cannot repair a leak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's GSP on "high ticket items" and my experience with them have always been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection Plan is a no brainer. Came out several times for issues I was having ordered the parts I needed and fixed the issues I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always Buy Geek Squad warranties anything ever happens either they will try to fix it if it can't be fixed you will get a new one. It might seem a little expensive to buy the warranty but having the peace of mind is well worth it.

    I would recommend this to a friend