Customer Ratings & Reviews

Thus far have no complaints. The exchange of dish washer, caused by my own measurements error, has proceeded very well. Thank you Best Buy

The dishes come out clean although still wet a bit when finished

I do not see us having any issues with the product, but I am glad I bought the warranty for peace of mind!

Excellent coverage for a very good price. I hope I never have to use it but it’s good to know that it’s there when I need it.

Appliances are a major investment and a significant inconvenience if they stop working. I personally always get a plan to be sure I am covered and have a remedy solution when something goes wrong.

I always get the protection plan. Have used it seamlessly on other purchases. Well worth the minor cost.

We have used the best buy warranty people once for our fridge and they did a great job

We have used the best buy warranty people once for our fridge and they did a great job

Can never go wrong with the Best Buy five-year warranty plan. Worth the weight and gold and the price. We’ve been buying warranties for over 20+ years on different products and we’ve only had to use them twice.

Glad to know that I have coverage if needed And g a great plan for those who are smart to take advantage of a product that works.

I’m excited knowing that my appliances are covered And hopefully won’t need to use it , but glad to know it’s there if I need it

I always get the extended warranty on all products, just in case...

I will never purchase a major appliance or electronics from Best Buy without Geek Squad Protection! After our television had pixel issues, we contacted the Geek Squad and thanks to the Protection plan, they came to our house and replaced all but the frame of our TV. When we purchased a new gas range, we had no reservation about purchasing the Protection.

Sadly, we've had to return two refrigerators within a couple of years "before" the warranty expired. Hence, we bought the extended warranty (thank God) and everything was handled as efficiently as possible. Geek Squad did a reasonably good job of handling things. No way would we ever purchase a large ticket item without the extended warranty.

New refrigerator ..extended warranty is a must for most new appliances. We have had lightning strikes that take out appliances …whether they are cord protected or not. Just wanted to make sure we are covered. Price was reasonable.

Must wait to see how much I like the guarantee. Nothing broke down so far. I'll know how the service is if I find a need to utilize it. Geek has not installed anything at my house for about 10 years. When they mounted a big-screen television, they did a good job, but that was a decade ago. Since then, I've purchased extended warranties on a couple of appliance items.

Bought it with appliance just in case it broke suddenly. I have been using this service before it was worthy.

Really happy, even surprised, at the quality of personal service THE GEEK SQUAD provides. I only hope the level of service and performance, particularly in the home is continued. The personnel seem to be very happy to extend every courtesy.

Gooodd!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Solved the problem on the spot , if they can’t fix it they will replace it or get your money back.